Front Desk & Visitor Services Concierge

Brookdale; Cleveland (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages (hourly)

ID theft protection

Pet insurance

Job summary

Brookdale is seeking a friendly receptionist to greet visitors, answer phones, and manage mail and visitor logs at our Tennessee community. You will perform light clerical tasks and support the front desk, ensuring a warm, professional environment for residents and guests.

Ideal candidates will handle inquiries efficiently, maintain accurate logs, and assist with routine administrative duties while coordinating with staff across departments.

Qualifications

• Greet visitors entering the community and direct to residents or staff.
• Answer questions and route calls to the appropriate person.
• Sort and deliver mail and perform basic clerical tasks.
• Maintain visitor logs and basic office records.

Responsibilities

• Assist with resident requests and emergencies per community protocol.
• Support front desk operations and coordinate with other departments.
• Ensure a welcoming and organized reception area.

Skills

Guest greeting

Phone calls

Mail distribution

Clerical tasks

Education

High school diploma or equivalent

Tools

Office software

Job description

Brookdale is seeking a friendly receptionist to greet visitors, answer phones, and manage mail and visitor logs at our Tennessee community. You will perform light clerical tasks and support the front desk, ensuring a warm, professional environment for residents and guests.

Ideal candidates will handle inquiries efficiently, maintain accurate logs, and assist with routine administrative duties while coordinating with staff across departments.