Front Desk Team Member – Guest Experience

Emler Swim & Gym; Cottleville (MO); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Tuition reimbursement

Referral bonus

Pay raises for top performance

Employee wellness program

Voluntary Aflac insurance

Pet insurance discounts

Voluntary 401(k)

Paid sick leave

Job summary

Emler Swim & Gym is looking for a friendly Front Desk Associate to welcome families and guide them through lesson enrollments. You will support swim instructors and ensure a warm, inviting environment for children and their guardians.

You will handle enrollments, payments, and schedule coordination, while learning the swim curriculum to confidently assist families. This role suits someone outgoing, organized, and team-oriented, with evening/weekend availability.

Qualifications

• Friendly, positive energy required.
• Able to chat easily with kids and parents.
• Stay organized even when busy.
• Dependable and able to maintain a set schedule.
• Active on your feet throughout your shift.

Responsibilities

• Greet customers with a smile and make them feel at home.
• Manage enrollments, process payments, and keep records organized.
• Answer questions and help parents with lesson schedules and registrations.
• Learn swim curriculum to confidently guide families through the process.
• Use creativity and empathy to solve customer challenges with a can-do attitude.
• Work a consistent schedule including evenings and weekends.

Skills

Customer service

Communication

Teamwork

Dependable

Job description

Emler Swim & Gym is looking for a friendly Front Desk Associate to welcome families and guide them through lesson enrollments. You will support swim instructors and ensure a warm, inviting environment for children and their guardians.

You will handle enrollments, payments, and schedule coordination, while learning the swim curriculum to confidently assist families. This role suits someone outgoing, organized, and team-oriented, with evening/weekend availability.