Front Desk Supervisor — Housing & Safety Lead

Project Renewal Inc.; New York (NY); On-site; USD 43,000 - 46,500; Full time

Job summary

Project Renewal Inc. is seeking a Front Desk Supervisor in New York, NY, to oversee daily operations at the St. Nicholas program. This role includes supervising staff, ensuring safety compliance, and being ready for emergency situations. Ideal candidates will have experience with homeless populations and must possess a high school diploma or GED.

Responsibilities include managing schedules, reporting incidents, and providing crisis intervention. The position also supports program development initiatives and requires the ability to lift and carry items as needed.

Qualifications

• Must have experience with individuals facing mental health and substance use challenges.
• Preferred completion of Fire Safety and Opioid Overdose Prevention training.

Responsibilities

• Supervise a team of front desk clerks.
• Ensure safety and rule compliance.
• Manage daily operations and emergency situations.

Skills

Experience working with homeless or formerly homeless populations

Training in De-escalation

Cultural Competency

Education

High School Diploma or GED

Job description

Project Renewal Inc. is seeking a Front Desk Supervisor in New York, NY, to oversee daily operations at the St. Nicholas program. This role includes supervising staff, ensuring safety compliance, and being ready for emergency situations. Ideal candidates will have experience with homeless populations and must possess a high school diploma or GED.

Responsibilities include managing schedules, reporting incidents, and providing crisis intervention. The position also supports program development initiatives and requires the ability to lift and carry items as needed.