Front Desk Supervisor - Hospitality Leader (Evenings)

Shaner Group; Daytona Beach (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Shaner Hotels seeks a Front Desk Supervisor for Homewood Suites by Hilton Daytona Beach Speedway-Airport. The role leads daily front desk operations, supports the team, and ensures a welcoming guest experience in line with Hilton standards.

The ideal candidate mentors staff, balances supervisory duties with administrative tasks, and maintains schedules while delivering consistent service and guest satisfaction. This is a full-time on-site position in Daytona Beach, FL.

Qualifications

• Strong customer service and guest relations skills.
• Excellent verbal and written communication skills.
• Strong organizational skills and multitasking in a fast-paced environment.
• Ability to resolve guest concerns professionally.
• Dependable, detail-oriented, and committed to high standards.
• Ability to work independently, take initiative.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Oversee daily front desk operations with professional, consistent service.
• Lead by example, assist with guest check-ins, check-outs, and reservations.
• Prepare and maintain weekly front desk schedules for proper staffing.
• Train, coach, and support front desk staff for growth and excellence.
• Monitor performance and enforce policies and brand standards.
• Assist with interviewing, onboarding, and evaluating front desk team members.
• Promote a positive work environment built on teamwork and accountability.
• Communicate updates and participate in leadership meetings.

Skills

Customer service

Communication

Organization

Conflict resolution

Dependability

Independent work

Flexibility

Job description

Shaner Hotels seeks a Front Desk Supervisor for Homewood Suites by Hilton Daytona Beach Speedway-Airport. The role leads daily front desk operations, supports the team, and ensures a welcoming guest experience in line with Hilton standards.

The ideal candidate mentors staff, balances supervisory duties with administrative tasks, and maintains schedules while delivering consistent service and guest satisfaction. This is a full-time on-site position in Daytona Beach, FL.