Concierge

Atrium Hospitality; Tucson, Northern (AZ, KY); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

401(k) plan with company match

Health, dental, and vision insurance

Paid time off & vacation

Job summary

Atrium Hospitality is hiring a Concierge for Tucson Marriott University Park in Tucson, AZ. Welcome guests, guide local recommendations, and assist with reservations and services to ensure a five‑star experience.

Ideal candidates have 6+ months in guest-facing roles, strong communication, and a passion for hospitality. Must be physically able to stand/walk and have a valid driver’s license. Flexible scheduling and teamwork are essential.

Qualifications

• Customer service experience required – At least 6 months in a guest-facing role.
• Hospitality experience preferred – You understand how to deliver a 5-star experience.
• Excellent communication skills – You speak clearly, listen actively, and tailor service to each guest.
• Local knowledge and curiosity – You love your city and enjoy helping others explore it.
• Physically ready – Able to stand/walk for long periods and occasionally lift up to 50 lbs.
• Driver’s license – A valid license and clean driving record are required.
• Flexible availability – Days, nights, weekends, holidays—you’re ready when guests need you.

Responsibilities

• Welcome guests with warmth and professionalism—be their trusted go-to from check-in to check-out
• Recommend the best local dining, entertainment, shopping, and attractions—you're the insider they didn’t know they needed
• Assist with reservations, transportation, event tickets, and anything else guests may require
• Help with guest mail, messages, and business center needs
• Ensure the lobby and concierge area remain clean, organized, and inviting
• Stay cool under pressure while resolving guest concerns with courtesy and care
• Support a seamless experience by partnering with front desk, valet, bell staff, and other departments

Skills

Customer service

Hospitality

Communication

Local knowledge

Physical stamina

Driver’s license

Flexible schedule

Job description

## ConciergeApply: Tucson, AZ: Full time: Posted Yesterday: R50232**Hotel:**Tucson Marriott University Park### 880 E 2nd Street### ### Tucson, AZ 85719### ### Full time### ### ### ### Compensation: $16.00### ### **Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence****What’s in it for you?**The **Atrium SPIRIT** is a belief in the power of ***Service****, **Perseverance**, **Inclusion**, **Respect**, **Innovation***, and ***Teamwork*** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.* **Career Growth & Learning** – 40% of our management hires are internal promotions!* **Invest in Your Future** – 401(k) plan with company match.* **Comprehensive Health Coverage** – Medical, dental, and vision insurance options.* **Paid Time Off & Vacation** – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations* **Perks That Fit Your Life** – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.* **Purpose & Impact** – Make a difference through Atrium’s community service and volunteer programs.\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_**What You Will Do*** Welcome guests with warmth and professionalism—be their trusted go-to from check-in to check-out* Recommend the best local dining, entertainment, shopping, and attractions—you're the insider they didn’t know they needed* Assist with reservations, transportation, event tickets, and anything else guests may require* Help with guest mail, messages, and business center needs* Ensure the lobby and concierge area remain clean, organized, and inviting* Stay cool under pressure while resolving guest concerns with courtesy and care* Support a seamless experience by partnering with front desk, valet, bell staff, and other departments**What We Are Looking For*** Customer service experience required – At least 6 months in a guest-facing role* Hospitality experience preferred – You understand how to deliver a 5-star experience* Excellent communication skills – You speak clearly, listen actively, and know how to tailor service to each guest* Local knowledge and curiosity – You love your city and enjoy helping others explore it* Physically ready – Able to stand/walk for long periods and occasionally lift up to 50 lbs* Driver’s license – A valid license and clean driving record are required* Flexible availability – Days, nights, weekends, holidays—you’re ready when guests need you**Why Atrium:**Here it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_*Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.*Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.