Front Desk & Student Support Specialist (Part-Time)

Nevada System of Higher Education; United States; On-site; USD 17,000 - 25,000; Part time

Job summary

Nevada System of Higher Education is seeking a Part-Time Site Facilitator to support CSN Summerlin Center and CSN Western Tech sites. This role handles day-to-day site operations, greeting visitors, assisting students with enrollment inquiries, and delivering campus information.

The position requires excellent communication, superior customer service, and the ability to multi-task while maintaining attention to detail.

Qualifications

• High School diploma or equivalent.
• Proficient in MS Outlook, Word, Excel.
• Superior customer service.
• Ability to travel between campus sites.
• Excellent verbal and written communication.
• Ability to multi-task and remain detail oriented.

Responsibilities

• Provide administrative support to CSN Summerlin Center and CSN Western Tech sites.
• Greet and direct all visitors including, students, staff, faculty, and community partners
• Assist prospective and current students with enrollment inquiries
• Provide information on campus resources
• Provide technical assistance and classroom support
• Work with campus security to ensure a safe and secure learning environment
• Responsible for special administrative projects, semester preparations and test proctoring
• Working knowledge of student information system such as MyCSN
• Participate in cross training and assist lab techs assigned to site
• Support and provided general information on early college programs
• Respond to campus security issues that may arise following policy & procedures
• Route appropriately low-level complaints and concerns to site coordinator
• Assist with inquiries regarding test proctoring as well as proctoring services
• Assist with the collaboration of peer tutoring services offered at site
• Other duties as assigned

Skills

Excellent communication

Customer service

Multitasking

Teamwork

Travel between campuses

Diversity awareness

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Nevada System of Higher Education is seeking a Part-Time Site Facilitator to support CSN Summerlin Center and CSN Western Tech sites. This role handles day-to-day site operations, greeting visitors, assisting students with enrollment inquiries, and delivering campus information.

The position requires excellent communication, superior customer service, and the ability to multi-task while maintaining attention to detail.