Front Desk Staff

Boys & Girls Clubs of Weld County; Greeley (CO); Presencial; USD 20.000 - 29.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Impactful work with youth

Supportive team

Development opportunities

Flexible scheduling

Training in youth development

Descripción de la vacante

Boys & Girls Clubs of Weld County is seeking a Front Desk Staff member to welcome members and families, manage check-in/out, and support daily club operations. This part-time role includes afternoon shifts 2:00 pm–7:00 pm during the school year and an 8-hour summer shift pattern, with pay starting at $18.00 per hour, dependent on experience.

The position requires handling front desk duties, maintaining records, answering calls, and ensuring safety and a positive environment for youth ages 6–18.

Formación

• Must have strong communication and customer service skills.
• Ability to remain organized, calm and professional in a busy environment.
• Basic computer skills; ability to learn MTS and internal systems.

Responsabilidades

• Greet and assist members, families, and visitors.
• Ensure accurate member check-in and check-out.
• Monitor entry/exit to ensure only authorized individuals enter the Club.
• Update member information and attendance in the system.
• Assist with clerical tasks and program support.
• Help run programs and activities as needed.

Conocimientos

Customer service

Communication skills

Organization

Multitasking

Basic computer skills

MTS system

Educación

High School diploma or GED

Herramientas

MTS system

Descripción del empleo

Front Desk Staff

Boys & Girls Clubs of Weld County

PRIMARY FUNCTION

The Front Desk Staff member serves as the first point of contact for members, families, and visitors at the Boys & Girls Clubs of Weld County. This position is responsible for maintaining a welcoming, professional, and safe front entry environment while supporting daily club operations. The Front Desk Staff ensures accurate member check-in/out, provides information to families, assists with administrative tasks, and supports overall club safety and organization.

Front Desk Staff may work in a Club serving up to 100 youth (ages 6–18) daily.

Must be 21 years or older.

Job Status: Part-Time

School Year: Monday–Friday, 2:00 pm–7:00 pm (some flexibility), 20-25 hours a week.
Summer: Monday–Friday, 8-hour shift

Pay Range:
Starting at $18.00 per hour, depending on experience

KEY ROLES (Essential Job Responsibilities)

• Create a welcoming and friendly environment for youth, families, and visitors
• Build supportive and professional relationships with members and parents
• Ensure all members are properly checked in and checked out
• Maintain accurate records and updated member information
• Communicate club expectations and provide helpful information
• Uphold all safety and security procedures
• Keep the front desk and entryway clean, organized, and professional
• Help run programs and activities as needed
• Monitor bathroom passes

Additional Responsibilities

Membership & Front Desk Operations

• Greet and assist members, parents, and visitors
• Monitor entry/exit to ensure only authorized individuals enter the Club
• Answer phones, direct calls, and provide accurate program information
• Update member information and attendance in the MTS system
• Track daily membership numbers and communicate needs to staff
• Assist with parent communication, schedules, and sign-out procedures

Administrative Support

• Assist with filing, documentation, and basic clerical tasks
• Help maintain office supplies and organization
• Support staff and leadership with communication or operational needs

Safety & Behavior Support

• Ensure members follow safety expectations when entering/exiting
• Report concerns or incidents to Club leadership promptly
• Support overall club safety by monitoring the lobby area

We Offer

• An opportunity to positively impact local youth and families
• A supportive team environment
• Personal and professional development opportunities
• A fun and engaging workplace
• Flexible scheduling
• Training in youth development and Club operations

SKILLS/KNOWLEDGE REQUIRED

• High School diploma or GED
• Experience working with children or in a customer service/administrative role
• Strong communication and customer service skills
• Ability to remain organized, calm, and professional
• Basic computer skills; ability to learn MTS and internal systems
• Ability to manage multiple tasks in a busy environment
• Must pass a Criminal Background Check & Drug Test

Training Requirements

• Boys & Girls Club Basics & Safety 101 completed within the first week of hire
• 30-Day: Complete Milestone 1 trainings
• 60-Day: Complete Milestone 2 trainings
• Attend monthly trainings for positive youth development and Club operations