Front Desk Specialist - Hospitality (Part-Time, Flexible Hours)

ADP, Inc.; Bridgeport (WV); On-site; USD 16,000 - 23,000; Part time

Job summary

Courtyard by Marriott Bridgeport/Clarksburg is seeking a part-time Front Desk Agent to check guests in and out with courtesy and efficiency. The role includes managing reservations, processing payments, and addressing guest inquiries to ensure a positive stay.

Responsibilities include coordinating with housekeeping and other departments, maintaining records, and providing local information while upholding safety and privacy standards.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, preferably in hospitality or accommodation services.
• Basic computer skills and familiarity with reservation and property management systems.
• Strong communication skills in English, both verbal and written.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests upon arrival with a friendly and professional demeanor.
• Manage guest check-in and check-out processes efficiently using property management software.
• Handle reservations, cancellations, and modifications accurately and promptly.
• Respond to guest inquiries, requests, and complaints in a courteous and timely manner.
• Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met.
• Process payments, issue receipts, and maintain accurate records of transactions.
• Maintain the cleanliness and organization of the front desk area.
• Provide information about hotel services, local attractions, and transportation options.
• Ensure compliance with all safety, security, and privacy policies.

Skills

Customer service

Hospitality

Communication

English proficiency

Flexibility

Education

High school diploma

Tools

Opera

Maestro

Fosse

Job description

Courtyard by Marriott Bridgeport/Clarksburg is seeking a part-time Front Desk Agent to check guests in and out with courtesy and efficiency. The role includes managing reservations, processing payments, and addressing guest inquiries to ensure a positive stay.

Responsibilities include coordinating with housekeeping and other departments, maintaining records, and providing local information while upholding safety and privacy standards.