Front Desk Specialist – Flexible Schedule & Growth Path

Madison Peterson - State Farm Agent; Creston (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Madison Peterson - State Farm Agent is seeking a Receptionist to join our team at our Creston, IA office. We value a supportive, client-focused environment and a willingness to learn about insurance solutions.

The ideal candidate will be highly organized, detail-oriented, and comfortable handling phone calls, scheduling, and customer records while delivering excellent service and exploring insurance options with prospects and existing customers.

Qualifications

• Previous experience in receptionist or customer service preferred.
• Strong communication and interpersonal skills.
• Highly organized with multitasking abilities.
• Comfortable engaging in sales conversations with customers.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Multitasking

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Madison Peterson - State Farm Agent is seeking a Receptionist to join our team at our Creston, IA office. We value a supportive, client-focused environment and a willingness to learn about insurance solutions.

The ideal candidate will be highly organized, detail-oriented, and comfortable handling phone calls, scheduling, and customer records while delivering excellent service and exploring insurance options with prospects and existing customers.