Front Desk Specialist at Leisure Center & Community Hub

Freedom Leisure

Virginia

On-site

USD 16,000 - 19,000

Part time

10 days ago

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Benefits offered by this job

Company pension

Cycle-to-work

Staff membership

Employee assistance

Financial advice

Annual leave

Staff shop

Training & development

Insurance & savings

Job summary

Freedom Leisure in the United Kingdom is seeking an enthusiastic Receptionist to join our front-of-house team. You will be the first contact for customers, delivering a warm welcome and handling enquiries, bookings, and memberships with a professional touch.

This 20-hour-per-week role offers training, opportunities to grow across our 130+ centres, and a benefits package including pension, staff discounts, and wellbeing support.

Qualifications

Experience in a customer-facing role in leisure, fitness or community settings.
Comfortable with cash and card payments and till systems.

Responsibilities

Welcome all visitors with a smile in a friendly and professional manner.
Handle enquiries, bookings and memberships face-to-face, online and by phone.
Operate booking, till and membership systems.
Provide up-to-date information on centre facilities, classes and promotions.
Maintain a tidy, inviting reception area and ensure high standards of presentation.
Support the delivery of events and activities within the centre.
Follow Freedom Leisure's policies on safeguarding, health & safety and customer care.
Participate in relevant training and ongoing professional development.

Skills

Customer service

Cash handling

Till systems

Multitasking

Team player

Job description

This 20-hour-per-week role offers training, opportunities to grow across our 130+ centres, and a benefits package including pension, staff discounts, and wellbeing support.

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