Front Desk Specialist (30798)

Paycom - ATS; New York (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k) company contribution

Paid time off

Health, dental & prescription coverage

Job summary

Physician Affiliate Group of New York (PAGNY) is seeking a Front Desk Specialist to join the administration team in New York. This role focuses on greeting visitors, supporting PAGNY staff, handling calls, and delivering efficient office services in a dynamic health system environment.

The position requires an Associate Degree or equivalent experience and proficiency with Microsoft Office. It is a full-time in-office role with a strong emphasis on customer service and professional communication.

Qualifications

• Associate Degree and 1-3 years in a similar role required; or 5 years or more of equivalent experience.
• Proficient use of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Strong attention to detail and customer service experience

Responsibilities

• Greet visitors and employees.
• Provide excellent customer service to PAGNY staff.
• Interact with clients and the public professionally.
• Maintain conference room calendars and arrange travel logistics.
• Answer phones, screen calls, and route messages.
• Prepare invoices and expense reports accurately.
• Draft correspondence and documents.
• Sort mail and deliveries and manage reception area.
• Maintain office equipment and supplies.
• Schedule meetings and catering as needed.
• Provide general administrative support and work independently.

Skills

Customer service

Attention to detail

Interpersonal communication

Task prioritization

Work under pressure

Education

Associate degree

1-3 years experience

5+ years experience equivalent

Tools

Microsoft Office

Job description

Job Details: Job Location: PAGNY Corporate - New York, NY, Position Type: Regular Full-Time, Salary Range: $45000.00 - $55000.00Salary/year, Job Shift: 1, Job Category: Administrative/Clerical, Physician Affiliate Group of New York (PAGNY), a tax-exempt organization affiliated with NYC Health + Hospitals, is one of the largest physician groups in New York State and directly employs nearly 4,000 physicians and allied health professionals who serve seven of New York City’s public hospitals, numerous public health community-based practices, and the city’s Correctional Health Service.

The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.

NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay.

The Front Desk Specialist is an integral part of the Administration support staff personnel and is responsible for all aspects of administrative support and for providing general assistance to visitors and staff in the office.

Opportunity Details:

• Greet all visitors and employees.
• Providing excellent customer service to all PAGNY employees.
• Interact with clients, co-workers, and the general public in a professional and effective manner.
• Maintains conference rooms calendars and prioritizes meeting requests and travel logistics.
• Answers telephones, screens, and direct calls.
• Prepares and submits complete and accurate invoices and expense reports.
• Prepares correspondence and documents.
• Reception and sorting of mail and deliveries.
• Monitors and maintains office equipment and office supplies.
• Assists with scheduling meetings, conference calls, catering requests, etc.
• Tidy and maintain conference rooms, reception area, and pantries.
• Provide general administrative and clerical support.
• Proactive and able to work independently.
• Provide coverage as needed for other support staff members.
• 5 days in office required. Not a remote opportunity.

Qualifications:

• Associate Degree and 1-3 years in a similar role required; or 5 years or more of equivalent experience
• Proficient use of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Attention and detail orientated
• Customer service experience
• Works well under pressure
• Ability to prioritize tasks
• Excellent interpersonal and communication skills

Benefits include:

• 401(k) Company Contribution (subject to IRS contribution limits):
• Employees are immediately vested in a 3% company contribution of base earnings. No employee match is required.
• After one year of service, employees receive an additional 7% company contribution of base earnings. No employee match is required.
• Generous Annual Paid Time Off (PTO): Vacation and Holiday.
• Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates.
• Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 3x your salary (up to a maximum of $250,000) provided at no cost to you.
• Additional employee-paid Voluntary Life and AD&D coverage is available for you and your family.
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
• Pre-tax employee-paid contributions for commuting expenses.
• Annual Salary range - $45,000* - $55,000*

Physician Affiliate Group of New York, P.C. (PAGNY) mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation serving more than a million New Yorkers annually. Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.

Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity employer committed to equitable hiring practices and a supportive workplace. All candidates are considered based on their individual qualifications, potential, and experience. To learn more about our culture and ongoing workplace practices, please visit our Workplace Culture | PAGNY page.

*Salary Disclosure Information:

The salary listed for this position complies with New York City's Salary Transparency Law for Job Advertisements. The salary applies specifically to the position being advertised and does not include benefits. Actual total compensation may vary based on factors such as experience, skills, qualifications, historical performance, and other relevant criteria.