Front Desk - Spanish Springs Location

Genesis Health Clubs; The Villages (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Wellness resources

Job summary

Genesis Health Clubs in The Villages, FL, seeks a friendly Front Desk Associate to greet members, answer questions, resolve issues, and perform administrative duties.

You will lead tours for prospective members, support front desk operations, and help maintain a clean, safe facility while delivering exceptional customer service with a positive, health-focused mindset.

Qualifications

• Previous customer service experience preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude!
• Passion for health & fitness.
• Basic computer proficiency.

Responsibilities

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring faciling is clean and safe

Skills

Customer service

Communication

Positive attitude

Health & fitness

Computer skills

Job description

Benefits:

• Flexible schedule
• Wellness resources

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities:

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications:

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency