Front Desk Spa Specialist

Ultipro; Naples (FL); On-site; USD 1,653,000 - 2,755,000; Part time

Benefits offered by this job

Healthcare Benefits – Medical (ACA)

401(k) with employer match

Job summary

Esplanade Golf and Country Club in Naples, Florida is seeking a part-time Front Desk Spa Specialist to greet guests, manage check-ins/outs, and handle billing with accuracy. The role supports resort operations and guest services within a fast-paced hospitality environment.

Requirements include a high school diploma or GED, basic lodging system knowledge, and reliable attendance. Healthcare and 401(k) with employer match benefits are provided as part of the compensation package.

Qualifications

• High school diploma or GED or equivalent.
• Knowledge of lodging system application.

Responsibilities

• Accurately posts all charges to guest’s bills.
• Checks all guests in and out of the resort based on established procedures.
• Promotes activities and special events the facilities.
• Provides accurate and complete information about the resort and surrounding area.
• Answers guest questions and provides directions.
• Accountable for all cash, checks and credit card receipts.
• Accountable for all printed folios and required supporting paperwork.
• Activates emergency procedures when needed.
• Assists with faxing, copying and message taking duties.
• Promptly answers the phone and directs calls.
• Regular and reliable attendance.
• Performs other duties as required.

Education

High school diploma or GED

Tools

Lodging system software

Job description

Esplanade Golf and CC
Naples, FL 34119, USA

Description

Esplanade Golf and Country Club in beautiful Naples, Florida, is pleased to announce an excellent career opportunity for a part-time Front Desk Spa Specialist! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Key Responsibilities of the Front Desk Agent:

• Accurately posts all charges to guest’s bills.
• Checks all guests in and out of the resort based on established procedures.
• Promotes activities and special events the facilities.
• Provides accurate and complete information about the resort and the surrounding area.
• Answers guest questions and provides directions.
• Accountable for all cash, checks and credit card receipts.
• Accountable for all printed folios and required supporting paperwork.
• Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency.
• Assists with faxing, copying and message taking duties.
• Promptly answers the phone and direct calls to the appropriate location.
• Regular and reliable attendance.
• Performs other duties as required.

Minimum Qualifications for the Front Desk Agent:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Other Qualifications:

• Knowledge of lodging system application.

Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.