Front Desk & Shipping Operations Coordinator

Frontage Laboratories, Inc.; Exton, Northern (PA, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Frontage Laboratories Inc. is seeking a full-time, on-site Administrative and Shipping Coordinator at our Exton, PA facility. You will balance front desk duties with shipping/receiving tasks and support the Procurement department under the Senior Buyer.

The ideal candidate is organized, dependable, and customer-focused, capable of managing visitors, mail, and shipments in a fast-paced laboratory environment.

Qualifications

• High school diploma or GED.
• Strong verbal and written communication.
• Strong organizational and interpersonal skills.
• Proficiency with Microsoft Office (Outlook, Word, and Excel).
• Ability to multitask and prioritize work in a fast-paced environment.
• Ability to frequently walk throughout the facility and safely lift packages weighing up to 50 pounds.
• Previous experience in a receptionist, administrative assistant, shipping and receiving, warehouse, or customer service role preferred.

Responsibilities

• Greet visitors in a professional manner and manage visitor check-ins.
• Answer the main telephone line and direct calls to the appropriate personnel.
• Receive, sort, and distribute incoming mail, courier deliveries, and packages.
• Prepare outgoing shipments by packaging materials, creating shipping labels, completing shipping documentation, and coordinating carrier pickups.
• Receive incoming deliveries by verifying packing slips against received materials, documenting receipts, uploading records, notifying internal personnel, and promptly deliver critical or temperature-sensitive shipments when necessary.
• Maintain shipping and receiving documentation and report receiving discrepancies.
• Operate hand carts and pallet jacks to transport materials throughout the facility.
• Maintain clean, organized, and well-stocked front desk, loading dock, stockroom, and coffee station areas.
• Order routine office supplies, breakroom supplies, and other facility consumables.
• Coordinate meal orders for client visits, meetings, and special events as requested.
• Provide general administrative support, including scheduling meetings and routine Procurement department administrative tasks.
• Collaborate effectively with employees across multiple departments to ensure timely communication regarding visitors, deliveries, and shipments.
• Perform other duties as assigned.

Skills

Reception

Shipping & Receiving

Office administration

Microsoft Office

Education

High school diploma/GED

Tools

Microsoft Excel

Outlook

Job description

Frontage Laboratories Inc. is seeking a full-time, on-site Administrative and Shipping Coordinator at our Exton, PA facility. You will balance front desk duties with shipping/receiving tasks and support the Procurement department under the Senior Buyer.

The ideal candidate is organized, dependable, and customer-focused, capable of managing visitors, mail, and shipments in a fast-paced laboratory environment.