Front Desk- Selma Location

Valley Fitness Fresno; Selma (CA); On-site; USD 18,752 - 26,708; Full time

Job summary

Valley Fitness Fresno is looking for a Front Desk team member to join their vibrant fitness center. The role involves providing exceptional customer service, greeting members, and helping ensure the smooth operation of the facility. Ideal candidates should possess strong interpersonal skills and a background in customer service.

Qualifications

• 1-2 years of experience in customer service or an administrative role.
• Proficiency in basic computer skills.
• Familiarity with managing customer databases.

Responsibilities

• Greet and welcome members and guests to create a positive first impression.
• Answer phone calls and respond to inquiries.
• Maintain cleanliness and organization of the front desk.

Skills

Customer Service

Computer Skills

Job description

Valley Fitness Corporate in Fresno, CA, is seeking a welcoming Front Desk team member to join our vibrant fitness center. Our team prides itself on creating a warm and inviting atmosphere for all members and guests. As a Front Desk staff, you will be the first point of contact, offering exceptional customer service and support to ensure a seamless experience for everyone who walks through our doors. We are looking for an enthusiastic individual who thrives in a fast-paced environment and enjoys interacting with people. Your role will involve greeting members, assisting with inquiries, and helping to maintain the smooth operation of our facility. Join us at Valley Fitness and be part of a supportive team dedicated to promoting health and wellness. Responsibilities: • Greet and welcome members and guests upon arrival to create a positive first impression • Answer phone calls and respond to inquiries, or direct calls to the appropriate person • Maintain the cleanliness and organization of the front desk area to uphold professional standards • Check in members and verify membership cards to ensure access control • Assist in resolving customer complaints or issues in a timely and courteous manner Qualifications: • 1-2 years of experience in customer service or an administrative role • Proficiency in basic computer skills (to be determined by an assessment) • Familiarity with managing customer databases • Strong customer service experience • US work authorization Compensation: $16.50 hourly

• Greet and welcome members and guests upon arrival to create a positive first impression • Answer phone calls and respond to inquiries, or direct calls to the appropriate person • Maintain the cleanliness and organization of the front desk area to uphold professional standards • Check in members and verify membership cards to ensure access control • Assist in resolving customer complaints or issues in a timely and courteous manner