Front Desk Associate

Valley Fitness - Gilroy; Gilroy (CA); On-site; USD 20,457 - 29,136; Full time

Job summary

A local fitness center in Gilroy is seeking a dedicated Front Desk Associate to provide exceptional customer service. You'll manage check-ins, assist members with inquiries, and ensure the front desk area is well-organized. Ideal candidates should have strong customer service skills and experience in administrative roles. This position offers a competitive hourly salary of $18. Join a supportive team environment where your contributions are valued.

Qualifications

• Strong customer service skills and a warm, welcoming attitude.
• Ability to manage check-in processes efficiently.
• Experience in maintaining accurate customer records.

Responsibilities

• Greet and assist members and guests as they enter the facility.
• Manage check-in process and maintain accurate customer database records.
• Answer phone calls and emails promptly, providing excellent customer service.
• Process membership payments and resolve any billing issues.
• Ensure cleanliness and organization of the front desk area at all times.

Skills

Basic Computer Skills

Administrative Experience

Organizational Skills

Customer Service Experience

Sales

Job description

Valley Fitness - Gilroy is seeking a dedicated Front Desk Associate to join our team in Gilroy, CA. As a valued member of our fitness center, you will be the first point of contact for our members, providing exceptional customer service with a warm and welcoming attitude. Your role will involve assisting with member inquiries, checking in guests, and ensuring a smooth experience for everyone who walks through our doors. We offer a competitive salary of $18.00, along with a supportive team environment where your contributions are recognized and appreciated. If you are passionate about fitness and enjoy interacting with people, we would love to welcome you to our team. Responsibilities: • Greet and assist members and guests as they enter the facility. • Manage check-in process and maintain accurate customer database records. • Answer phone calls and emails promptly, providing excellent customer service. • Process membership payments and resolve any billing issues. • Ensure cleanliness and organization of the front desk area at all times. • Additional duties as assigned Qualifications: • Basic Computer Skills • Administrative Experience • Organizational Skills • Customer Service Experience • Sales Compensation: $18 hourly

• Greet and assist members and guests as they enter the facility. • Manage check-in process and maintain accurate customer database records. • Answer phone calls and emails promptly, providing excellent customer service. • Process membership payments and resolve any billing issues. • Ensure cleanliness and organization of the front desk area at all times. • Additional duties as assigned