Front Desk Security Professional - Customer Service

Allied Universal; Omaha (NE); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, Omaha, NE, is seeking a Security Officer Communications Desk to welcome visitors, manage access, and support security operations. You will greet guests, verify credentials, and maintain entry records at a logistics and distribution site.

The role requires frontline customer service, basic computer use, and adherence to security procedures. It offers full-time hours with a daytime/evening schedule and opportunities for growth.

Qualifications

• Have at least 6 months of security-related experience.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, drivers, and vendors at a logistics and distribution location by carrying out site-specific security-related procedures and policies.
• Staff the front desk, greet visitors, verify identification and authorization, issue visitor credentials, and maintain accurate entry and access records.
• Monitor access to the facility, receive and direct deliveries, and communicate with appropriate site personnel regarding visitor, driver, and vendor arrivals.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Maintain awareness of front-desk activities and report suspicious activity, access concerns, and security-related incidents to site leadership and/or Allied Universal supervision.

Skills

Customer service

Front desk operations

Access control

Emergency response

Education

High School Diploma or equivalent

Tools

Computer tablet usage

Job description

Allied Universal, Omaha, NE, is seeking a Security Officer Communications Desk to welcome visitors, manage access, and support security operations. You will greet guests, verify credentials, and maintain entry records at a logistics and distribution site.

The role requires frontline customer service, basic computer use, and adherence to security procedures. It offers full-time hours with a daytime/evening schedule and opportunities for growth.