Front Desk Security & Guest Experience Specialist

EVERYTHING BUT THE HOUSE (EBTH); Cincinnati (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

OPOTC handgun course training

Health, dental, vision insurance

PTO and holidays

Employee discounts

Job summary

Everything But The House (EBTH) is seeking a reliable Security Guard to be the first face at our front entrance and buyer pickup area in Cincinnati. You will balance a welcoming customer experience with strict safety and access control, manage guest check-ins, and safeguard high-value inventory.

Responsibilities include monitoring entry points, performing routine patrols, incident reporting, and coordinating with the Security Manager.

Qualifications

• Excellent verbal communication and conflict de-escalation skills.
• Basic computer literacy for check-in software and security systems.
• Ability to pass FBI/BCI background check and obtain OPOTC handgun course.

Responsibilities

• Greet visitors and manage check-ins at the front entrance and buyer pickup area.
• Monitor access points, control vehicle/personnel entries, and patrol the facility.
• Monitor CCTV and alarms, identify risks, and escalate as needed.
• Serve as first responder for emergencies and coordinate with authorities.
• Maintain daily activity logs and report incidents to Security Manager.

Skills

Verbal communication

Conflict de-escalation

Security systems literacy

Job description

Everything But The House (EBTH) is seeking a reliable Security Guard to be the first face at our front entrance and buyer pickup area in Cincinnati. You will balance a welcoming customer experience with strict safety and access control, manage guest check-ins, and safeguard high-value inventory.

Responsibilities include monitoring entry points, performing routine patrols, incident reporting, and coordinating with the Security Manager.