Front Desk Security & Guest Concierge – Retail (Full-Time)

Allied Universal; Chicago (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Exclusive Perks

Job summary

Allied Universal, North America’s leading security and facility services company, invites you to join as a Security Officer Full Time Guest Arrival Services in Chicago, IL. You will greet visitors, verify IDs, control access, monitor activity, and respond to incidents with calm, professional service.

This front desk role requires a high school diploma or equivalent; background checks and drug screening are standard. CPR certification and a Guard Card are preferred.

Qualifications

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.

Responsibilities

• Provide customer service to tenants, visitors, and clients at a front desk location by following security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Greet visitors, verify identification and access authorization, maintain visitor records, and direct guests to the appropriate destination.
• Monitor access points, cameras, alarms, and other security-related systems; report unusual activity, access concerns, and maintenance issues according to site procedures.
• Respond to incidents and critical situations in a calm, professional, problem-solving manner, contacting appropriate personnel and emergency services when needed.
• Maintain a professional front desk presence, answer phones, provide basic information, and support a welcoming environment for occupants and visitors.

Skills

Customer service experience

Education

High School Diploma or equivalent

Job description

Allied Universal, North America’s leading security and facility services company, invites you to join as a Security Officer Full Time Guest Arrival Services in Chicago, IL. You will greet visitors, verify IDs, control access, monitor activity, and respond to incidents with calm, professional service.

This front desk role requires a high school diploma or equivalent; background checks and drug screening are standard. CPR certification and a Guard Card are preferred.