Front Desk Security & Guest Arrival Coordinator (FT)

Allied Universal; Burbank (CA); On-site; USD 22,000 - 32,000; Full time

Job summary

Allied Universal, a leading security and facility services company, seeks a Security Officer Full Time Guest Arrival Coordinator in Burbank, CA. You will serve clients by managing front desk operations, access control, and visitor management while ensuring a welcoming, safe environment.

The role emphasizes professionalism, incident response, and collaboration with tenants and property teams. Training, benefits, and career growth are provided in a fast-paced, service-oriented workplace.

Qualifications

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Experience with access control and badge processing is preferred.
• Experience with alarm panels is preferred.
• Security Professional Guard Card is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Background check as required by law.
• Drug screen required where permitted by law.
• Driver’s license required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and/or property management personnel by carrying out security-related procedures and site policies.
• Monitor access to the location, greet and direct visitors, verify credentials, and maintain visitor records.
• Respond to incidents and tenant concerns calmly and report as directed.
• Monitor front desk communications, cameras, alarms, and other systems; document observations and report unusual activity.
• Support a professional lobby environment and deter unauthorized access through attentive practices.

Skills

Customer service

Access control

Badge processing

Alarm panels

Background check compliance

Education

High school diploma or equivalent

Job description

Allied Universal, a leading security and facility services company, seeks a Security Officer Full Time Guest Arrival Coordinator in Burbank, CA. You will serve clients by managing front desk operations, access control, and visitor management while ensuring a welcoming, safe environment.

The role emphasizes professionalism, incident response, and collaboration with tenants and property teams. Training, benefits, and career growth are provided in a fast-paced, service-oriented workplace.