Front Desk Security & Access Control Specialist

Alliedbarton Security Services; Charleston (WV); On-site; USD 19,000 - 22,000; Full time

Job summary

Allied Universal in Charleston, WV is seeking a Security Officer Front Desk Alarm Monitoring to greet visitors, manage access control, and monitor alarm panels at a government location. This full-time role requires high school diploma and provides a stable schedule with competitive hourly pay.

Responsibilities include visitor management, badge processing, incident reporting, and maintaining a professional front desk presence while ensuring a secure, welcoming environment for employees and guests.

Qualifications

• Alarm panel experience preferred.
• Customer service experience preferred.
• Comfortable using a computer or tablet.
• Access control/badge experience preferred.
• Age 18+ for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.
• Background check as required by law.
• Drug screening as permitted by law.
• Licensing as required by state/local laws.
• Driver's license required for driving positions only.

Responsibilities

• Provide customer service to visitors, employees, and vendors at a government location.
• Monitor facility access by greeting visitors, verifying IDs, and issuing credentials.
• Operate front desk communications systems and report incidents or concerns.
• Respond calmly to incidents and contact emergency services as needed.
• Maintain a professional front desk presence to deter unauthorized access.

Skills

Alarm panel experience

Customer service

Computer tablet use

Access control/badge experience

Education

High school diploma or equivalent

Job description

Allied Universal in Charleston, WV is seeking a Security Officer Front Desk Alarm Monitoring to greet visitors, manage access control, and monitor alarm panels at a government location. This full-time role requires high school diploma and provides a stable schedule with competitive hourly pay.

Responsibilities include visitor management, badge processing, incident reporting, and maintaining a professional front desk presence while ensuring a secure, welcoming environment for employees and guests.