Front Desk & Scheduling Specialist – Customer Care

Johnson Motors of Menomonie Inc; Menomonie (WI); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Life insurance

Long-term disability

401K with company match

PTO package

Employee discounts

Job summary

Johnson Motors of Menomonie is seeking a full-time Receptionist to support the team with appointment scheduling and phone coverage. You will greet customers and check them in, balance invoices, and update pricing in systems.

The role requires a professional demeanor and strong communication in a fast-paced dealership environment. The position includes a full benefits package and PTO, with opportunities for growth within the team.

Qualifications

• Exceptional communication skills both in person and on the phone.
• Strong awareness of customer service.
• Poised, cheerful attitude.
• Ability to multi-task and stay organized in a fast-paced setting.
• Basic knowledge of accounting principles.

Responsibilities

• Answering phones and coordinating appointments.
• Greeting and checking in customers.
• Balancing invoices and submitting receipts to accounting.
• Update pricing in the systems as needed.
• Troubleshoot basic IT issues and escalate to 3rd party team.

Skills

Communication

Customer service

Professional demeanor

Multi-tasking

Accounting basics

Job description

Johnson Motors of Menomonie is seeking a full-time Receptionist to support the team with appointment scheduling and phone coverage. You will greet customers and check them in, balance invoices, and update pricing in systems.

The role requires a professional demeanor and strong communication in a fast-paced dealership environment. The position includes a full benefits package and PTO, with opportunities for growth within the team.