Front Desk Sales/Wellness Rep Part Time

AMMA Development Group, LLC; Lancaster (Lancaster County); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive salary & bonuses

401K + Matching

Flexible schedules

Paid time off

Casual dress code

Wellness-focused environment

Complimentary Restore services

Job summary

Restore Hyper Wellness Lancaster is seeking an energetic Hyper Wellness Representative to deliver exceptional customer experiences and drive membership and service sales in a fast-paced studio.

You will educate clients on therapies, safety guidelines, and at-home care, while building personalized wellness plans and maintaining high standards of cleanliness and hospitality.

Qualifications

• High School Diploma or equivalent
• 1+ year in customer service
• 1+ year in sales

Responsibilities

• Lead engaging studio tours highlighting service benefits.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
• Develop customized wellness plans to support long-term health objectives.
• Consistently achieve membership sales, renewals, and retail targets.
• Guide clients through onboarding, waivers, and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Conduct proactive outreach for promotions, events, and wellness opportunities.

Skills

Customer service

Sales

Communication

Education

High School Diploma or equivalent

Tools

POS system

CRM software

Job description

Restore Hyper Wellness (\"Restore\") is the award-winning creator of an innovative new category of health-Hyper Wellness. Restore delivers expert guidance and an extensive array of cutting-edge health services, such as IV drips, hot sauna, hyperbaric oxygen therapy, red light and cryotherapy, integrated under one roof. These therapies help you feel your best, so you can do more of what you love.

With 200+ locations across 40 states and a fast-growing national retail footprint, Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love.

• A competitive salary plus bonuses
• 401K + Matching
• Flexible Schedules
• Paid Time Off
• Casual Dress-code
• Fun, wellness-focused work environment
• Complimentary Restore Hyper Wellness services

Job Summary

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you're amazing! That's what we're all about at Restore, which means we're always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

What We're Looking For

The ideal candidate combines sales acumen with a genuine passion for wellness education. You'll excel at connecting client needs with Restore's service offerings, building lasting relationships, and supporting each person's unique health journey. Your ability to juggle multiple priorities-while maintaining attention to detail and client care will make you an indispensable part of the studio's success.

This role offers the opportunity to make a meaningful impact on clients' wellness transformations while growing within a dynamic, health-focused environment.

Client Experience & Sales

• Lead engaging studio tours that highlight the benefits of our services.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
• Develop customized wellness plans that support long-term health objectives.
• Consistently achieve membership sales, renewals, and retail targets.

Client Relations & Operations

• Guide clients through onboarding, including waivers and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Conduct proactive outreach for promotions, events, and wellness opportunities.
• Leverage referral systems and follow-up protocols to strengthen client relationships.
• Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
• Anticipate and proactively address operational needs.
• Support marketing initiatives, pre-sale events, and community programs.
• Maintain high standards of cleanliness, safety, and hospitality.
• Promote Restore's mission and enthusiasm for wellness in every interaction.
• Perform opening and closing duties.

Qualifications

• You're passionate about health and wellness
• Education: High School Diploma or equivalent (required).
• Experience: 1+ year in customer service (required).
• Experience: 1+ year in sales (required).
• Membership-based sales in the health/wellness/fitness industry (preferred). Hot tip - While Restore is technically a retail operation, we don't have a retail vibe.
• Thrives in fast-paced environments with shifting priorities.
• Strong multitasking and organizational skills.
• Proficiency with technology and client management systems (training provided).
• Proven success with membership sales and revenue growth.
• Commitment to continuous learning and problem-solving.
• Communication and collaboration are some of your strong suits

The pay range for this role is:

17 - 20 USD per hour (Restore - Lancaster)