Front Desk Sales Team Member

Massage Envy; City of Rochester (NY); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Competitive pay $16-18/hour

Medical, Dental, and Supplemental保险

401(k) plan with discretionary match

Paid time off

Referral bonus program

Employee Assistance Program

Flexible schedule

Product and service training

Unlimited discounted massages, skin/c—

30% off all products

Job summary

Massage Envy Pittsford is seeking a Sales Team Member to deliver outstanding customer service and promote Total Body Care services. You will assist guests in selecting services, book appointments, and contribute to a positive, growth-focused clinic environment.

The role offers a competitive base pay of $16-18/hour with bonuses, plus benefits including insurance options, a 401(k) plan, paid time off, and ongoing product/service training. A flexible schedule supports work/life balance.

Qualifications

• High school diploma or equivalent; prior retail or sales experience preferred.
• Strong math and computer skills with ability to multitask.
• Excellent people skills and ability to build guest relationships.

Responsibilities

• Provide outstanding customer service and help guests feel valued and understood.
• Educate clients on the Massage Envy Wellness Program and upsell services.
• Greet clients, schedule services, answer calls and emails, and support clinic flow.
• Help grow and retain a client base through in-person and phone/email outreach.

Skills

Customer service

Multitasking

Math skills

Computer skills

Education

High school diploma or equivalent

Job description

Where Better Careers Begin!
Massage Envy Pittsford: 3400 Monroe Ave, Rochester, NY 14618

Do you have a passion for helping others?

At the Massage Envy Pittsfordfranchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we’re committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Sales Team Member Perks & Pay:

• Competitive base pay of $16-18/ hour plus bonuses and commissions
• Medical, Dental, and Additional Supplemental Insurance.
• 401(k) plan with discretionary company match
• Paid time off for full time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• Unlimiteddiscountedmassage, skincare or stretch services
• 30% offall products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.