Front Desk Sales Representative

Goldfish Swim School - Stamford; Stamford (CT); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

Goldfish Swim School in Stamford, CT seeks a Front Desk Sales & Customer Service Representative to grow memberships and deliver exceptional guest experiences. You will greet families, explain programs, and assist with registrations and merchandise sales in a friendly, efficient manner.

The role focuses on sales, customer service, and brand representation, with opportunities to contribute to marketing efforts and community events. Training provided, schedule varies with mornings required.

Qualifications

• Morning availability on weekdays.
• Confident speaking with families on the phone and in person.
• Strong organizational skills and ability to multitask in a busy environment.

Responsibilities

• Drive sales and enrollments by explaining options and closing memberships.
• Deliver top-notch customer service with a friendly, patient approach.
• Be a marketing and social media pro by creating engaging content and boosting brand visibility.
• Stay organized by managing schedules, registrations, and events like open houses.
• Represent the brand as the warm, professional face for every family.

Skills

Sales drive

Customer service

Phone & in-person comms

Education

High school diploma or GED

Some college preferred

Tools

Microsoft Office

Job description

Benefits:

• Employee discounts
• Flexible schedule

Are you a people person who loves sales, social media, and creating unforgettable customer experiences? Do you want to work somewhere fun, rewarding, and full of growth opportunities? Then Goldfish Swim School is the place for you!

We’re a rapidly growing, award-winning franchise that’s not your typical company. Here at Goldfish, we don’t just teach kids to swim—we build confidence, celebrate milestones, and change lives. We wear flip-flops, work in a tropical environment, and cheer each other on with shout-outs, gift cards, and team events.

Now we’re looking for a Front Desk Sales & Customer Service Representative who’s ready to help us grow and shine!

What You’ll Do

• Drive Sales & Enrollments: Engage families in conversations about membership options, clearly explain our programs, and confidently close sales to grow our student base.
• Deliver Top-Notch Customer Service: Greet families with a smile (yes, even through the phone!), handle questions with patience, and resolve concerns with professionalism and care.
• Be a Marketing & Social Media Pro: Create engaging content, post regularly on Instagram/Reels, and collaborate with management to drive brand visibility and community engagement.
• Stay Organized & Efficient: Manage schedules, process registrations, handle merchandise sales, and support events like birthday parties and open houses.
• Represent the Brand: Be the warm, professional face and voice of Goldfish Swim School—making every family feel welcome from the first hello.

What We’re Looking For

• Morning availability throughout weekdays
• A natural people-person with sales drive and customer service passion.
• Confident and comfortable speaking with families on the phone and in person.
• A positive, professional attitude—even when handling tough conversations.
• Strong organizational skills and ability to multitask in a busy environment.
• Basic computer skills (Microsoft Office knowledge a plus).
• High school diploma or GED required; some college preferred.
• Previous sales, marketing, or customer service experience strongly preferred.

Pay: Training rate- $ 16.95 Training Complete: $ 17.95