Front Desk Sales & Customer Service Associate

Massage Envy; Columbus (OH); On-site; USD 31,000 - 48,000; Full time

Job summary

Join Massage Envy as a Front Desk Sales & Customer Service Associate where you'll provide outstanding service while promoting wellness. This entry-level role offers a competitive salary and numerous perks, including training, flexible scheduling, and employee benefits. Candidates should possess strong customer service skills, a high school diploma, and a passion for client care.

Benefits

Competitive base pay of $16/hour plus bonuses

Employer-paid telehealth and dental/vision

Matching 401(k) up to 4%

Paid time off for full-time employees

Employee referral bonus program

Employee Assistance Program

Flexible schedule for work/life balance

In-depth product and service training

Free massage, skincare or stretch service each month

30% off all products

Qualifications

• Previous retail or sales experience preferred.
• Ability to establish positive relationships with guests.
• General knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service.
• Promote the value of Total Body Care.
• Support clinic flow and greet clients.

Skills

Critical thinking

Customer service skills

Multitasking

Math skills

Education

High school diploma or equivalent

Job description

Front Desk Sales & Customer Service Associate

Join to apply for the Front Desk Sales & Customer Service Associate role at Massage Envy

Front Desk Sales & Customer Service Associate

1 week ago Be among the first 25 applicants

Join to apply for the Front Desk Sales & Customer Service Associate role at Massage Envy

Get AI-powered advice on this job and more exclusive features.

Where Better Careers Begin!

Massage Envy Grandview Yard 775 Yard St. Suite 185 Grandview, OH 43212

Where Better Careers Begin!

Massage Envy Grandview Yard 775 Yard St. Suite 185 Grandview, OH 43212

Do you have a passion for helping others? At the Massage Envy Grandview Yard franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Finish

Perks & Pay

• Competitive base pay of $16/hour plus bonuses
• Employer-paid telehealth and dental/vision for a small cost
• Matching 401(k) up to 4%
• Paid time off for full time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance, this includes nights and weekends
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 30% off all products
  
  
  

Qualified Candidates

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services
  
  
  

Day-to-Day

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach
  
  
  

Culture & Support

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge
  
  
  

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

• ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.
  
  
  

2025-240331

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Wellness and Fitness Services

Referrals increase your chances of interviewing at Massage Envy by 2x

Get notified about new Front Desk Staff jobs in Columbus, OH.

Columbus, OH $38,500.00-$48,000.00 2 weeks ago

Columbus, OH $31,000.00-$38,000.00 6 days ago

Columbus, OH $32,000.00-$38,000.00 1 week ago

Columbus, OH $38,500.00-$48,000.00 2 weeks ago

Columbus, OH $35,600.00-$42,500.00 2 weeks ago

Columbus, OH $40,000.00-$47,000.00 1 day ago

Columbus, OH $43,000.00-$53,000.00 6 days ago

Columbus, Ohio Metropolitan Area 1 month ago

Part Time - Administrative Office Shop Assistant

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.