Front Desk Sales Clinic Manager

The Joint Corp.; Kirkwood (TX); On-site; USD 41,000 - 50,000; Full time

Job summary

The Joint Chiropractic is seeking a Wellness Coordinator Clinic Manager to lead daily operations at the assigned clinic and actively work front desk shifts. You will be the primary point of contact for location staff, helping patients, driving sales, and ensuring the clinic runs smoothly.

We are looking for someone with leadership experience, strong sales and customer service skills, and a proactive approach to staffing and operations.

Qualifications

• Leadership experience required.
• Strong sales and customer service skills.
• Dependable attendance and punctuality.
• Confidence making decisions, solving problems, and following through.
• Ability to coach staff and address performance concerns professionally.
• Willingness to take responsibility for the success and staffing of your assigned location.

Responsibilities

• Work scheduled Wellness Coordinator shifts, managing patient check-ins, payments, phone calls, and patient flow.
• Explain memberships and packages, answer patient questions, and enroll patients in care options.
• Lead, train, and support front desk staff while holding the team accountable for clinic expectations.
• Take ownership of your location's staffing needs, including coordinating coverage for call-outs, absences, and scheduling gaps.
• Personally cover shifts when other coverage is unavailable and adjust your schedule as needed to maintain clinic operations.
• Monitor sales, patient conversion, retention, and other clinic goals.
• Ensure patient agreements, account notes, payments, and daily reports are completed accurately.
• Maintain clinic cleanliness, supplies, organization, and a welcoming patient experience.
• Address routine staff and operational issues, escalating concerns to leadership when needed.
• Communicate staffing changes, performance updates, and unresolved concerns promptly.

Skills

Leadership

Sales skills

Customer service

Attendance

Decision making

Coaching

Job description

Wellness Coordinator Clinic Manager

The Joint Chiropractic
Full-Time | Open Availability Required
Pay: 45,000+ Performance Bonuses

We're seeking a dependable, sales-focused leader to manage daily operations at their assigned clinic while actively working front desk shifts as a Wellness Coordinator.

You will be the primary point of contact for your location-supporting staff, helping patients, driving sales, and ensuring the clinic is staffed and running smoothly. This role requires ownership, initiative, and the ability to resolve everyday challenges independently.

Your Responsibilities

• Work scheduled Wellness Coordinator shifts, managing patient check-ins, payments, phone calls, and patient flow. (9:30am- 7pm during the week and 9:30am-4pm on weekends)

• Explain memberships and packages, answer patient questions, and confidently enroll patients in care options.

• Lead, train, and support front desk staff while holding the team accountable for clinic expectations.

• Take ownership of your location's staffing needs, including coordinating coverage for call-outs, absences, and scheduling gaps.

• Personally cover shifts when other coverage is unavailable and adjust your schedule as needed to maintain clinic operations.

• Monitor sales, patient conversion, retention, and other clinic goals.

• Ensure patient agreements, account notes, payments, and daily reports are completed accurately.

• Maintain clinic cleanliness, supplies, organization, and a welcoming patient experience.

• Address routine staff and operational issues, escalating concerns to leadership when needed.

• Communicate staffing changes, performance updates, and unresolved concerns promptly.

What We're Looking For

• Previous leadership, supervisory, or management experience.

• Strong sales and customer service skills.

• Dependable attendance and punctuality.

• Confidence making decisions, solving problems, and following through.

• The ability to coach staff and address performance concerns professionally.

• A willingness to take responsibility for the success and staffing of your assigned location.

Schedule & Availability - Required

This position requires open availability throughout the week, including weekends, and the ability to work full-day shifts. Scheduled days may vary based on clinic needs.

You must be available to adjust your schedule and work additional or changed shifts when staffing gaps arise. You will be responsible for arranging coverage at your location and personally covering when necessary.

Applicants with limited availability or who require a fixed schedule will not meet the scheduling requirements for this position.

What We Offer

• Competitive pay and performance bonus opportunities.

• Paid training.

• The opportunity to lead your own clinic team with support from area leadership.