Front Desk & Sales (Burn Ambassador) - American Fork, UT

Burn Boot Camp; American Fork (UT); On-site; USD 26,000 - 38,000; Full time

Job summary

A community-focused fitness organization in American Fork, Utah, is seeking enthusiastic Burn Ambassadors to serve as the primary contact for members. This role emphasizes delivering exceptional service, capturing engaging social media content, and upholding the organization's standards. Candidates should be organized, detail-oriented, and possess strong communication and interpersonal skills. The ideal applicant will also be confident in sales and capable of improving processes to enhance efficiency.

Qualifications

• Able to identify areas to improve processes and efficiency.
• Focused on delivering service every day during every camp.
• Ability to prioritize multiple deliverables and meet deadlines.

Responsibilities

• Serve as the first contact with new and current members.
• Deliver exceptional experiences to all members.
• Capture content for social media.
• Support daily camp operations and member onboarding with organization and efficiency.

Skills

Problem solver

Organized

Attention to detail

Great member service

Strong communication skills

Interpersonal skills

Sales confidence

Social media content creation

Tools

MS Office (especially Excel)

Job description

BURN BOOT CAMP CULTURE

Our mission at Burn Boot Camp is to inspire, empower, and transform lives through community-based fitness.

We are a dynamic community whose commitment to each other and the mission is one of a kind. We believe hard work is energizing, problem solving is exciting, and competition is inspiring. Our resourceful, urgent, and innovative attitude creates a fast-paced environment where ideas are encouraged, decision making is promoted, and saying “yes!” to uncharted territory is an everyday practice. We aim to inspire, empower, and transform lives through community-based fitness.

Position Description

Burn Ambassadors play a critical role at Burn Boot Camp as the first contact with our new and current members both in person and on social media. We are looking for enthusiastic individuals who can deliver an exceptional experience to all our members and uphold Burn Boot Camp's high standards.

QUALIFICATIONS

• Problem solver
• Able to identify areas to improve processes, simplify, and become more efficient
• Highly organized
• Detailed
• Focused on delivering great member service every day during every camp
• Strong user of MS Office products, especially Excel
• Strong verbal and written communication skills
• Strong interpersonal and customer service skills
• Confident in sales or able to learn a simple sales process
• Able to prioritize multiple deliverables, work under pressure, and meet deadlines
• Able to capture content for social media and has a solid understanding of social media

This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills, or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.