Front Desk Sales Associate

Massage Envy; The Estates At Wiedemann Mansion (KY); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Tips & bonuses

Commission opportunities

Paid time off

Referral bonus program

Employee Assistance Program

Flexible schedule

Free monthly massage/skincare/stretch

Product discounts

Job summary

Massage Envy Newport - KY is seeking friendly team members to support clients on their wellness journey. You’ll provide outstanding customer service, explain services, book appointments, and promote the Massage Envy Wellness Program.

Full-Time and Part-Time positions available with a flexible schedule. Training is provided, and the role offers competitive hourly pay plus tips, bonuses, and commissions, along with perks like free monthly services and product discounts.

Qualifications

• Have previous retail or sales experience (preferred).
• Strong math and computer abilities with multitasking capability.
• Excellent interpersonal skills to build guest relationships.

Responsibilities

• Provide outstanding customer service and ensure guests feel valued.
• Educate clients on Total Body Care and promote the Wellness Program.
• Book appointments, answer inquiries, and assist with schedule flow.
• Grow and retain a client base through in-person and phone/email outreach.

Skills

Math skills

Computer skills

Multitasking

People skills

Tools

POS system

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Newport - KY, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $13.50-15.00/hourly plus tips, bonuses, and commissions
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location