Front desk sales associate

Massage Envy; Houston (TX); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Employer-paid health insurance

Paid time off

Free monthly massage/service

Employee discounts

Flexible schedule

Training and development

Job summary

Massage Envy West University is seeking team members to deliver exceptional guest experiences and promote Total Body Care. You will help educate clients, book services, and drive retail purchases while maintaining a welcoming atmosphere.

The role emphasizes customer service, multitasking, and strong communication. Full-time and part-time positions are available with flexible hours to support work/life balance.

Qualifications

• Retail or sales experience preferred.
• Excellent math and computer skills; ability to multitask.
• Great people skills and ability to build guest relationships.
• Knowledge of total body care, massage and skincare services.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and the Massage Envy Wellness Program.
• Book clients for future services and encourage homecare retail purchases.
• Support clinic flow by greeting clients, answering calls and emails, and scheduling.

Skills

Retail experience

Sales skills

Customer service

Math skills

Computer skills

Tools

POS system

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy West University, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

• Competitive base pay of $12-13.50/Hourly plus bonuses, and commissions
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Paid time off for full-time employees
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

Do you have a passion for helping others? Are you looking to take your career to the next level? Join our team and get the support you need to build your skills, embrace your purpose, and grow your career.

*ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, MEF, or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location