Front Desk Sales Associate

Massage Envy; Hoover (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

flexible schedule

In-depth product and service training

30% off all products

Commission on Retail and Memberships

Job summary

Massage Envy Hoover is hiring a Sales Associate to deliver outstanding customer service, educate clients on Total Body Care, promote the Wellness Program, and help grow our member base.

You will greet clients, schedule services, handle calls and emails, assist with product and service recommendations, and build a loyal client network while enjoying flexible scheduling, product training, and employee discounts.

Qualifications

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services
• Open avability with nights and weekends

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

Customer service

Math skills

Computer skills

People skills

Education

High school diploma

Job description

Where Better Careers Begin!

Massage Envy Hoover

Do you have a passion for helping others?

At the Massage Envy Hoover franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Employee Assistance Program
• flexible schedule for a better work/life balance
• In-depth product and service training
• 30% off all products
• Commission on Retail and Membership sales

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services
• Open avability with nights and weekends

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for eachindividual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions postedfor a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.