Front Desk Sales Associate

Massage Envy; Clifton (NJ); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive base pay

Sign on BONUS

Employer-paid healthcare

Matching 401(k)

Paid time off

Employee referral bonus program

Employee Assistance Program

Flexible schedule

Training program

Free massage or skincare service each月

Product discount

Job summary

Massage Envy Clifton is hiring to support guests on their wellness journey. Join a team that values growth, provides training, and offers a flexible schedule with opportunities for bonuses and commissions. The role focuses on customer service, education of services, and building a loyal client base.

Full-time and part-time positions are available with day, evening, and weekend shifts. Employment includes benefits for full-time staff and a chance to advance in a supportive wellness-focused

Qualifications

• Previous retail or sales experience is preferred.
• Candidates should be critical thinkers with strong math and computer skills and the ability to multitask.
• Excellent people skills and the ability to build positive relationships with guests.
• Knowledge of massage and skin care services helps for total body care discussions.

Responsibilities

• Provide outstanding customer service and ensure guests feel valued and understood.
• Educate clients on services and the Massage Envy Wellness Program; promote homecare retail when appropriate.
• Support clinic flow by greeting clients, scheduling, answering calls, and handling inquiries via phone/email.
• Help grow and retain a client base through in-person and outreach efforts.

Skills

Retail experience

Math skills

People skills

Customer service

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Clifton, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay

• Competitive base pay of $15.92-19.00/hourly plus tips, bonuses, and commissions
• Sign on BONUS for full-time employees
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Matching 401(k) for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Discount on all products

Qualified Candidates

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

Do you have a passion for helping others? Are you looking to take your career to the next level? Join our team and get the support you need to build your skills, embrace your purpose, and grow your career.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location