Front Desk Sales Associate

Massage Envy; Burlingame (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare including medical, dental,?

401(k) for full-time employees

Paid time off

Referral bonus program

Flexible schedule

Product and service training

Free massage, skincare or stretch each

Free massage, skincare or stretch or 1

30% discounts on products

Job summary

Massage Envy Burlingame is hiring for full-time or part-time positions to support client services and wellness education. You will greet clients, educate on services, book appointments, and help build a loyal client base while delivering exceptional experiences.

The role emphasizes a customer-focused approach with flexible scheduling and opportunities for bonuses and commissions. In-person work location is required in Burlingame, CA.

Qualifications

• Prior retail or sales experience is preferred.
• Strong math and computer skills and ability to multitask.
• Excellent people skills and ability to establish positive guest relationships.
• Knowledge of massage and skincare services is a plus.

Responsibilities

• Provide outstanding customer service and help guests feel valued.
• Educate clients on services and promote Wellness Program sales.
• Schedule services, answer calls and respond to emails; manage clinic flow.
• Grow and retain a client base through in-person and outreach efforts.

Skills

Retail sales experience

Mathematical skills

Computer skills

Tools

POS system

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Burlingame, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $18.00-$22.00/hourly plus bonuses and commissions
• Healthcare including medical, dental and vision plans for full-time employees
• 401(k) for full-time employees
• Paid time off for part-time and full-time employees
• Employee referral bonus program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 30% discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, have open availability

Do you have a passion for helping others? Are you looking to take your career to the next level? Join our team and get the support you need to build your skills, embrace your purpose, and grow your career. Apply today – we can't wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• Health insurance

Work Location: In person