Front Desk & Resident Services Coordinator

DePaul; City of Rochester (NY); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Generous PTO & Paid Holidays

403B Employer Match

Employee Discount Programs

Free Parking

Staff Recognition Programs

Job summary

The Front Desk Assistant at DePaul's Upper Falls Square Apartments welcomes all guests and assists them with their needs in a kind and courteous manner. The role requires keyboard skills and knowledge of general office procedures, plus the ability to interact positively with staff, residents and guests.

This on-site position operates Monday through Friday, 8am–4:30pm, offering medical and other benefits and a competitive wage.

Qualifications

• High school diploma with training in a business office setting preferred; notary public preferred.
• Valid New York State driver’s license that meets the agency’s clean driving record policy; must be at least 18.
• Microsoft Office skills and knowledge of general office procedures required; ability to interact in a positive manner with staff, residents, and guests.

Responsibilities

• Greet and welcome guests, residents, families, and service providers in a prompt, caring and positive manner.
• Screen individuals for safe entry into the facility.
• Receive all incoming calls and route them; document accurate messages for staff.
• Assist in scheduling appointments and tours; provide tours to families and potential residents.
• Assist tenants, vendors, staff and visitors as needed by connecting with appropriate persons.
• Perform clerical duties to aid the effective operation of programs; schedule community space and transportation needs.
• Driving or transporting Residents or Tenants as needed/requested.

Job description

The Front Desk Assistant at DePaul's Upper Falls Square Apartments welcomes all guests and assists them with their needs in a kind and courteous manner. The role requires keyboard skills and knowledge of general office procedures, plus the ability to interact positively with staff, residents and guests.

This on-site position operates Monday through Friday, 8am–4:30pm, offering medical and other benefits and a competitive wage.