Front Desk & Resident Services Associate

Elderwood; West Wheatfield Township (PA); On-site; USD 21,000 - 30,000; Full time

Job summary

Elderwood is seeking a friendly receptionist to join our team in Pennsylvania. The ideal candidate will be organized, reliable, and capable of creating a warm, professional environment for residents, families, and visitors.

The role involves answering phones, greeting visitors, handling mail, transporting residents as needed, and supporting administrative tasks with strong communication and typing skills. We value integrity, collaboration, and respectful service.

Qualifications

• Experience with answering multi-line phone lines.
• Office experience and good typing skills required. Proficiency in Microsoft Office programs preferred.
• Knowledge of office machines and equipment preferred.
• This position requires reading, writing, speaking, and understanding English at an intermediate or higher level.

Responsibilities

• Answers phones and greets visitors in a friendly manner; ensures needs are responded to effectively.
• Sorts mail.
• Transport residents as directed by supervisor or Administrator.
• Delivers newspapers to residents.
• Collects fees and keeps records of guest tickets or special events; reserves conference room.
• Performs typing assignments.
• Forwards mail of discharged residents.
• Performs copy machine duplication assignments.

Skills

Phone handling

Typing

MS Office

English proficiency

Tools

Microsoft Office

Job description

Elderwood is seeking a friendly receptionist to join our team in Pennsylvania. The ideal candidate will be organized, reliable, and capable of creating a warm, professional environment for residents, families, and visitors.

The role involves answering phones, greeting visitors, handling mail, transporting residents as needed, and supporting administrative tasks with strong communication and typing skills. We value integrity, collaboration, and respectful service.