Front Desk Representative (Full-Time/Part-Time)

Landmark Hotel Group; Hampton (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus money

Discounts for you

Training opportunities

401(k) match

Life insurance

Paid time off

Job summary

Landmark Hotel Group in Hampton, VA seeks a friendly Front Desk Representative to welcome guests and manage efficient check-ins and check-outs.

You will answer questions, assist with reservations, handle guest needs, and coordinate with the team to ensure a smooth stay for every guest.

We offer bonus potential, hotel discounts for you and family, training and development opportunities, a 401(k) with company match, life insurance, and generous paid time off.

Qualifications

• Customer service oriented with a friendly demeanor.
• Excellent verbal and written communication.
• Ability to multitask and resolve guest requests promptly.
• Professional appearance and confidentiality.

Responsibilities

• Greet guests and assist with check-in/check-out.
• Answer guest questions and provide local information.
• Address issues quickly and efficiently.
• Assist with reservations and room changes.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Professional appearance

Confidentiality

Job description

Position: Front Desk Representative (Full-Time/Part-Time)

Location: Hampton, VA

Job Id:6030

# of Openings:0

“Recognized as the #1 workplace in Hampton Roads 2025"

Guest Services Representative(flexible shifts 7am-3pm/3pm-11pm),HOLIDAY INN EXPRESS HAMPTON

Location: HOLIDAY INN EXPRESS HAMPTON

Full-Time and Part-Time Job

Join Our Team as a Guest Services Representative!

Do you love helping people and making their day special? Then we have the perfect job for you! We are looking for a friendly and enthusiastic Guest Services Representative to join our hotel team.

What You’ll Get To Do:

• Welcome Guests:Greet every guest with a warm smile and help them check into their rooms.
• Answer Questions:Be the go-to person for guests who need information about the hotel or local attractions.
• Solve Problems:Help guests with any issues or requests quickly and efficiently.
• Assist with Reservations:Help guests book their stay and ensure they have everything they need.

Who we are looking for:

• Great Attitude:Always cheerful and ready to help.
• Good Communication Skills:Can talk and listen to guests clearly.
• Problem Solver:Quick thinker who can handle any situation.
• Team Player:Work well with other team members to provide great service.
• Professional Appearance:Ensure uniform and personal appearance are clean and professional.
• Confidentiality:Maintain confidentiality of proprietary information; protect company assets.

Why You’ll Love It Here:

• Bonus money for doing a great job
• Discounts for you, and even your friends and family
• Training and Development Opportunities
• 401(k) with company match, Life insurance
• Generous Paid Time Off

1813 W. Mercury Blvd.

Hampton, VA 23666

Call Us: 757-838-8484

Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. We welcome all qualified applicants regardless of race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.