Front Desk Representative (Full-Time)

Landmark Hotel Group; Suffolk (VA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Bonus opportunities

Guest discounts for you and your loved

Training and development opportunities

Job summary

Landmark Hotel Group is seeking a friendly Front Desk Representative to join our Suffolk, VA team. You will greet guests, assist with check-ins, and answer questions about local attractions while ensuring a positive guest experience.

The role offers flexible hours and a welcoming, customer-focused environment. On-site position with training, development opportunities, and employee discounts provided by the Landmark Hotel Group.

Qualifications

• Great attitude, cheerful and ready to help.
• Clear verbal and written communication with guests.
• Able to think quickly and solve guest issues.
• Collaborates well with team to deliver great service.
• Maintains a neat, professional appearance at all times.
• Protects confidential information and company assets.

Responsibilities

• Welcome Guests: Greet every guest with a warm smile and assist with check-in.
• Answer Questions: Provide information about the hotel and local attractions.
• Solve Problems: Address guest requests and issues promptly and efficiently.
• Assist with Reservations: Help guests book stays and ensure their needs are met.

Skills

Great Attitude

Good Communication Skills

Problem Solver

Team Player

Professional Appearance

Confidentiality

Job description

Position:Front Desk Representative (Full-Time)

Location: Suffolk, VA

Job Id:6021

# of Openings:0

“Recognized as the #1 workplace in Hampton Roads 2025"

Hotel Front Desk / Guest Services Representative (FLEXIBLE HOURS), HILTON GARDEN INN

Join Our Team as a Guest Services Representative!

Do you love helping people and making their day special? Then we have the perfect job for you! We are looking for a friendly and enthusiastic Guest Services Representative to join our hotel team.

What You’ll Get To Do:

• Welcome Guests: Greet every guest with a warm smile and help them check into their rooms.
• Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions.
• Solve Problems: Help guests with any issues or requests quickly and efficiently.
• Assist with Reservations: Help guests book their stay and ensure they have everything they need.

Who we are looking for:

• Great Attitude: Always cheerful and ready to help.
• Good Communication Skills: Can talk and listen to guests clearly.
• Problem Solver: Quick thinker who can handle any situation.
• Team Player: Work well with other team members to provide great service.
• Professional Appearance: Ensure uniform and personal appearance are clean and professional.
• Confidentiality: Maintain confidentiality of proprietary information; protect company assets.

Why You'll Love It Here:

• Bonus money for doing a great job
• Discounts for you, and even your friends and family
• Training and Development Opportunities

100 East Constance Road

Call Us: 757-925-1300

Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability.