Front Desk Representative

Kisco Senior Living; Virginia Beach (VA); On-site; Full time

Job summary

Kisco Senior Living is seeking a Front Desk Representative for First Colonial Inn. This full-time role involves providing exceptional customer service, monitoring community access, and assisting residents with their needs. The ideal candidate will have front desk experience, excellent customer service skills, and a flexible schedule.

Benefits

Paid Vacation

Sick Time

Paid Holidays

Medical Benefits

Dental Benefits

Vision Benefits

401K Matching

Free Meal each shift

Continuous Training

Bonus Opportunities

Qualifications

• 6 months to 1 year of front desk, receptionist or resident relations experience preferred.
• Experience in senior living or hotel industry is a plus.

Responsibilities

• Monitor residents and guests, assist with requests.
• Answer incoming calls and maintain front desk cleanliness.
• Respond to emergencies.

Skills

Customer Service

Technology Competency

Education

High School Diploma or GED

Job description

Job Description

The Front Desk Representative @ First Colonial Inn provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community.

Schedule: Full Time 7am - 3:15pm – 4 shifts per week to include every other weekend and some holidays

Pay Rate $15.50/hr

Paid Vacation / Sick Time / 7 Paid HolidaysExcellent - Medical / Dental / Vision Benefits / 401K

Free Meal each shift

What will I do every day?

• Monitor residents and guests coming in and out of the community
• Assist residents with requests as needed
• Answer incoming calls
• Maintain a neat and clean front desk and entrance area
• Respond to emergencies and supply emergency personnel

What will I need to be successful in this role?

• Bring a smile to work every day
• Have excellentcustomer service skills
• 6 months to 1 year of front desk, receptionist or resident relations experience
• High school diploma or GED preferred
• Senior Living experience a plus
• Hotel experience a plus
• Basic competency in the use of multiple forms of technology, including: Microsoft Office applications, internet-based and custom applications
• Ability to work a flexible schedule, including evenings, nights, weekends and holidays as needed

What’s in it for me? (Great Question!)

• Competitive pay
• A free meal per shift
• Healthcare Benefits including Vision & Dental (Full-time only)
• Matching 401k (Full-time only)
• Paid Time Off
• Rewards and Bonus Opportunities
• Continuous Training and Growth Opportunities

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years

All offers of employment are subject to satisfying our pre-employment process, which includes successfully passing a drug screen, a job specific-related physical, a TB test, and a background check. If selected for employment, the company will cover the cost of these pre-hire requirements

*Kisco Senior Living is an Equal Opportunity Employer