Front Desk Representative

Automatic Data Processing, Inc.; Pembroke (MA); Presencial; USD 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & Dental Insurance- eligible 1s

Paid time off and paid holidays

Health & Dependent Reimbursement

401(k) Plan with company contribution

Company paid Life and LTD Insurance

Employee discounts

Descripción de la vacante

Ophthalmic Consultants of Boston is seeking a motivated, customer-focused Front Desk Representative to join our healthcare team. This full-time clerical role supports patient registration, insurance verification, and billing in a fast-paced ophthalmology office.

Based in Pembroke, MA with occasional coverage in Quincy and Weymouth, the position requires a High School degree and 2–3 years of medical front desk experience; bilingual skills are a plus.

Formación

• Minimum of 2–3 years in a medical or health care front desk setting.
• Experience with insurance verifications and patient billing.
• Working knowledge of computer systems and confidentiality.
• Ability to work in a fast-paced environment with attention to detail.
• Bilingual skills a plus.

Responsabilidades

• Greet and register patients promptly and courteously upon arrival.
• Verify and update patient demographics and insurance information.
• Collect co-pays, deductibles, and balances at check-in and check-out.
• Schedule patient and diagnostic appointments for multiple physicians.
• Follow up on appointments to minimize no-shows and maximize productivity.
• Address patient inquiries with professionalism and care.

Conocimientos

Customer service

Communication

Multitasking

Educación

High School Degree or GED

Herramientas

Epic

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Representative

Full Time 30-40 hours Clerical Pembroke, MA, US

3 days ago Requisition ID: 1183

Salary Range: $20.00 To $22.00 Hourly

Ophthalmic Consultants of Boston is seeking a motivated, customer-focused Front Desk Representative to join our healthcare team. This position plays a key role in creating a positive first impression for our patients while ensuring smooth, efficient front office operations. The ideal candidate is detail-oriented, dependable, and thrives in a fast-paced environmentThis person would be scheduled to work in our Pembroke office with coverage as needed in Quincy and Weymouth. Full time-Monday through Friday; Hours vary between 7:30-4/8-4:30/8:30-5 .

Key Responsibilities:

• Greet and register patients promptly and courteously upon arrival.
• Verify and update patient demographics and insurance information.
• Possess working knowledge of a variety ofinsurance plans and coverages; determine eligibility and coverage for services.
• Collectco-pays, deductibles, and outstanding balancesat check-in and check-out.
• Assist patients withpast due balances, explaining payment options and processing transactions.
• Schedule patient and diagnostic appointmentsaccurately and efficiently formultiple physicians, coordinating with internal departments.
• Follow up on appointments to minimize no-shows and maximize productivity.
• Address patient inquiries in person with professionalism and care.
• Collaborate with clinical staff and management to ensure optimal patient flow.
• Take initiative in solving problems and escalating issues when needed.
• Contribute to a positive office culture bydemonstrating leadership and a willingness to take on challenges.

Ideal Candidate:

• A High School Degree or GED.
• Minimum of 2-3 years of medical or health care related setting/front desk preferred
• Proven experience with insurance verifications and patient billing.
• Must have a working knowledge of computer and respect for confidentiality.
• Must be able to work in a fast-paced environment, paying close attention to detail.
• Bilingual skills a plus.

Ophthalmic Consultants of Boston is seeking a motivated, customer-focused Front Desk Representative to join our healthcare team. This position plays a key role in creating a positive first impression for our patients while ensuring smooth, efficient front office operations. The ideal candidate is detail-oriented, dependable, and thrives in a fast-paced environmentThis person would be scheduled to work in our Pembroke office with coverage as needed in Quincy and Weymouth. Full time-Monday through Friday; Hours vary between 7:30-4/8-4:30/8:30-5 .

Key Responsibilities:

• Greet and register patients promptly and courteously upon arrival.
• Verify and update patient demographics and insurance information.
• Possess working knowledge of a variety ofinsurance plans and coverages; determine eligibility and coverage for services.
• Collectco-pays, deductibles, and outstanding balancesat check-in and check-out.
• Assist patients withpast due balances, explaining payment options and processing transactions.
• Schedule patient and diagnostic appointmentsaccurately and efficiently formultiple physicians, coordinating with internal departments.
• Follow up on appointments to minimize no-shows and maximize productivity.
• Address patient inquiries in person with professionalism and care.
• Collaborate with clinical staff and management to ensure optimal patient flow.
• Take initiative in solving problems and escalating issues when needed.
• Contribute to a positive office culture bydemonstrating leadership and a willingness to take on challenges.

Ideal Candidate:

• A High School Degree or GED.
• Minimum of 2-3 years of medical or health care related setting/front desk preferred
• Proven experience with insurance verifications and patient billing.
• Must have a working knowledge of computer and respect for confidentiality.
• Must be able to work in a fast-paced environment, paying close attention to detail.
• Epic experience a plus.
• Bilingual skills a plus.

Benefits Offered:

• Health & Dental Insurance- eligible 1st day of employment
• Paid time off and paid holidays
• Health & Dependent Reimbursement Accounts
• 401(k) Plan with company contribution
• Company paid Life and LTD Insurance
• Employee discounts

To find out more about OCB, please visit our website at www.eyeboston.com . OCB is an Equal Opportunity Employer. All Employees must be fully vaccinated.