Front Desk Representative

2020 Family Vision; Novi (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

A thriving clinic is looking for a friendly Front Desk Representative to support clients and manage appointments. This role involves welcoming clients, handling inquiries, and ensuring excellent customer service. Ideal candidates will possess strong communication skills and a positive attitude, contributing to a great work environment.

Benefits

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Flexible Schedule

Great work-life balance

Ongoing training

Qualifications

• Two or more years of experience as a receptionist or similar role preferred.
• Strong work ethic and positive attitude.
• Familiarity with computers and scheduling software.

Responsibilities

• Greet customers and provide excellent customer service.
• Answer phone calls, check emails, and schedule appointments.
• Verify insurances.

Skills

Communication

Multi-tasking

Customer Service

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Flexible Schedule
• Great work-life balance
• Ongoing training

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join our thriving clinic. As the first point of contact, you will greet clients, book appointments, answer calls, and handle payments. The ideal candidate has a cheerful disposition, excellent communication and computer skills, and can multitask effectively.

Responsibilities

• Greet customers and provide excellent customer service
• Answer phone calls, check emails, and schedule appointments
• Assist clients with paperwork, including consent forms
• Verify insurances
• Maintain a clean and inviting environment
• Attend to customer needs throughout their services

Qualifications

• Two or more years of experience as a receptionist or similar role preferred
• Excellent communication skills and a commitment to customer service
• Strong work ethic and positive attitude
• Familiarity with computers and scheduling software
• Excellent multi-tasking skills