Front Desk Representative

Talentify; Marshfield (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Benefits

Referral Program

Growth opportunities

Job summary

Talentify is seeking a Front Desk Representative for our Marshfield, WI location within a Healthcare setting. You will greet members, handle walk-ins, answer calls, and perform general administrative tasks to keep operations smooth.

The role requires strong customer service experience (1-3 years), proficiency in Outlook, Word and Excel, and the ability to navigate the system to locate member information. Join a team offering health benefits, a referral program, and opportunities for growth and

Qualifications

• Customer service experience required, 1-3 years.

Responsibilities

• Greet members and assist with onboarding at the Marshfield location.
• Answer phone calls and direct inquiries to appropriate staff.
• Perform general administrative tasks and help members find information in the system.
• Provide welcoming and efficient service in a fast-paced environment.

Skills

Customer service

Phone etiquette

Tools

Outlook

Microsoft Word

Microsoft Excel

Job description

Our client, a Healthcare company, is looking for a Front Desk Representative for their Marshfield, WI location.

Responsibilities

• The Representative will provide effective and efficient handling of onsite walk ins from or to Security Health plan members, providers, and colleagues ensuring a positive experience for all members in a fun and fast-paced atmosphere.
• Greeting members, troubleshooting.
• Greeting agent.
• Answering phone calls.
• General administration tasks.

Requirements

• Standard computer processing, outlook, Microsoft word, Microsoft excel
• Customer service experience required. 1-3 years
• Hands on training on greeting members, finding members in the system, customer service skills.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

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