FRONT DESK REPRESENTATIVE

Gurnick Academy Of Medical Arts Llc; Manlove (CA); On-site; USD 49,814,000 - 60,174,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

EAP

FSAs (HSA/Dependent Care/Transit &

HSA with plan enrollment

Paid time off

401(k)

Job summary

Gurnick Academy of Medical Arts Sacramento campus is seeking a Front Desk Representative to be the first point of contact for prospective students and campus visitors.

The role involves screening inquiries, answering questions about programs, and directing leads into the admissions process while maintaining accurate records in the database; a professional image is essential.

Qualifications

• High School Diploma required.
• AS degree preferred.
• Recruitment, interviewing and selection experience.
• Experience with an applicant tracking system.
• Strong interpersonal, counseling/advisory skills.
• Excellent time management and attention to detail.

Responsibilities

• Front Desk Representative serves as initial campus interface and screens inquiries.
• Answers basic questions and directs callers (prospective students, sites, partners, vendors, employees, students).
• Enter information into the GE and nurture leads through follow-up actions.

Skills

Interpersonal skills

Recruitment experience

Applicant tracking system

Time management

Detail orientation

Team player

Education

High School Diploma

AS Degree preferred

Tools

Applicant Tracking System

Job description

Job Details

Job Location: Gurnick Academy of Medical Arts Sacramento - Sacramento, CA 95826

Salary Range: $19.00 - $21.00 Hourly

Benefits

• Comprehensive medical, dental, and vision insurance
• Life insurance
• Short-term and long-term disability coverage
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (Health, Dependent Care, Transit & Parking)
• Health Savings Account (HSA) with enrollment in a qualified medical plan
• Paid time off
• 401(k) retirement plan

Basic Function

The Front Desk Representative [FDR] is the initial interface for potential students and is important to the overall image of the campus (professionalism, credibility, etc.). Initial questions are answered and determinations are made by the FDR to properly screen and direct calls whether they are prospective students, clinical sites, partners, vendors, employees, or active students.The FDR will answer basic questions and screen initial applicants to ensure they understand program requirements and then enter their information into the GE. Those people not initially ready to explore an education with Gurnick will be placed in the lead pipeline for “parallel path” activities (lead nurturing) –invites to future events / seminars, educational newsletters, etc. It is critical that any promises / commitments made for information are noted in the GE’s “to do list” and followed through on in a timely way.

Qualifications

• High School Diploma required, AS Degree Preferred
• Recruitment, interviewing and selection skills and experience
• Experience working with an applicant tracking system
• Strong interpersonal skills developed within a counseling and advisory capacity
• Excellent time management, detail-orientation and team player skills
• Personal evaluations and goal setting are worked on and updated as per the meeting with their direct report

Gurnick Academy of Medical Arts is an equal opportunity employer and does not discriminate against applicants on the basis of race, color, religion, age, sex, marital status, national origin, disability, veteran status, or other characteristics protected by any applicable law.