Front Desk Representative

Central Magnetic Imaging North; Florida; On-site; USD 25,000 - 29,000; Full time

Job summary

Central Magnetic Imaging North is seeking a friendly Medical Office Front Desk Representative to be the first point of contact for patients and visitors, helping create a welcoming, organized environment.

Responsibilities include greeting guests, routing calls, scheduling appointments, updating records, verifying insurance, processing co-pays, and coordinating with billing staff.

Qualifications

• Experience working in a medical office (preferred).
• Proficient in Microsoft Word and Excel.
• Proficient in using medical office software / EHR systems.
• Able to lift and/or move up to 25 pounds, required.
• Able to work Monday-Friday 10:00AM-6:30PM, required.

Responsibilities

• Welcome patients and visitors, answer inquiries, and provide assistance.
• Answer and route incoming calls, manage emails, and relay messages to staff.
• Manage patient appointments and coordinate with medical staff to minimize wait times.
• Maintain and update patient records, ensuring HIPAA compliance.
• Assist patients with insurance inquiries, verify coverage, and process co-pays; coordinate with billing staff.
• Perform administrative tasks such as filing, scanning, and maintaining supplies.
• Keep front desk and waiting area tidy and stocked with forms and brochures.
• Ensure smooth flow of patients through the office.

Skills

MS Word

MS Excel

EHR software

Job description

As a Medical Office Front Desk Representative , you are the first point of contact for patients and visitors to our medical practice. Your role is pivotal in creating a welcoming and organized environment while efficiently managing administrative tasks critical to the smooth operation of our medical office.

Responsibilities

• Welcome patients and visitors, answer inquiries and provide assistance in a friendly and professional manner.
• Answer and route incoming calls, manage emails, and relay messages to relevant staff.
• Manage patient appointments, coordinate with medical staff to ensure optimal scheduling and minimal wait times.
• Maintain and update patient records, ensuring accuracy and compliance with privacy regulations, such as HIPAA.
• Assist patients with insurance-related inquiries, verify coverage, and process co-payments or payments. Work closely with billing and coding staff as required.
• Perform various administrative tasks, filing, scan documents, maintain inventory of supplies.
• Maintain front desk area and waiting room tidy, organized, and well-stocked with necessary forms, brochures, and supplies.
• Ensure the smooth flow of patients within the medical office, optimizing efficiency and minimizing wait time.

Qualifications

• Experience working in a medical office, preferred
• Proficient in Microsoft Word and Excel
• Proficient in using medical office software, electronic health records (EHR) systems
• Able to lift and/or move up to 25 pounds, required
• Able to work Monday-Friday from 10:00AM -6:30PM, required

Compensation: $18.00 - $21.00

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.