Front Desk Representative

Legacy Ventures; Corpus Christi (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Legacy Ventures is seeking a Front Desk Representative to be the face of the hotel. You will greet guests, check them in and out, handle payments, and provide local recommendations to ensure a smooth stay.

Responsibilities include managing reservations, answering calls, maintaining guest records, and promoting hotel services. You will work to create a welcoming, professional atmosphere while supporting PBX and other front desk duties as needed.

Responsibilities

• Greet and register guests, assign rooms, and process payments.
• Handle reservations, calls, messages, and guest inquiries.
• Provide local area information and assist with dining, transportation, and tours.
• Maintain guest records and perform shift reports.
• Address guest requests promptly and courteously.
• Promote hotel services using suggestive selling.
• Support front desk operations including PBX and reservationist duties as needed.
• Create a welcoming environment through professional communication and attention to detail.

Skills

Guest service

Communication skills

Multitasking

Cash handling

Job description

Summary:Front Desk Representative are the face of the hotel, responsible for providing exceptional service from check-in to check-out. Duties include guest registration, reservations, handling payments, concierge services, and ensuring a positive guest experience throughout their stay.Key Responsibilities:Greet and register guests, assign rooms, and process paymentsHandle reservations, incoming calls, messages, and guest inquiriesProvide local area information and assist with dining, transportation, and tour arrangementsMaintain accurate guest records and perform shift reportsEnsure all guest requests are addressed promptly and courteouslyPromote hotel services using suggestive selling to maximize revenueFollow service standards, dress code, and safety proceduresAssist with front desk operations, including PBX and reservationist duties as neededCreate a welcoming environment through professional communication and attention to detail.