Front Desk Representative

Vein Guys; Clarksville (TN); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Vein Guys is seeking a friendly Front Desk Representative to manage reception and clerical tasks at the main entrance. The role requires a pleasant demeanor, attentiveness, and the ability to handle inquiries with accuracy. A customer-oriented approach is essential.

The ideal candidate will efficiently greet guests, answer calls, manage mail, and maintain organized records while supporting daily office operations and travel or scheduling as needed.

Qualifications

• Proven experience as front desk representative or in a similar role.
• Familiarity with office machines (fax, printer, etc.).
• Knowledge of office management and basic bookkeeping.

Responsibilities

• Keep front desk tidy and presentable with all necessary material.
• Greet and welcome guests.
• Answer questions and address complaints; redirect or take messages.

Skills

MS Office

Excel

Word

Communication skills

Customer service

Multi-tasking

Problem-solving

English proficiency

Office equipment familiarity

Tools

Fax machine

Printer

Job description

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

Responsibilities:

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)

Qualifications:

• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP