Front Desk Registration (Part Time)

RPMGlobal; Tigard (OR); On-site; USD 20,664 - 30,307; Part time

Benefits offered by this job

401k plan with employer contributions

Comprehensive Medical, Dental and Vision insurance

Pet Insurance (optional)

PTO accrual and paid Wellness days

Job summary

A community healthcare provider in Tigard, Oregon is seeking a Registration/Reception professional to greet and register patients, manage phone calls, and support surgical scheduling. Applicants should possess a high school diploma and current CPR certification, with preferred experience in healthcare settings. This position requires strong customer service skills, organizational abilities, and the capacity to handle emergency situations effectively. Attractive benefits include medical, dental, vision insurance, 401k plan, PTO, and a hiring bonus.

Qualifications

• High School diploma or equivalent required.
• Current CPR certification is necessary.
• Previous healthcare experience in a surgical setting is preferred.

Responsibilities

• Greet and register patients and visitors.
• Handle incoming telephone calls.
• Assist with preparing surgery charts.
• Maintain waiting room refreshment stations.
• Participate in staff meetings and committees.

Skills

Customer service skills

Compassionate and patient

Organizational skills

Computer skills

Education

High School diploma or equivalent

Current CPR certification

Job description

At The Portland Clinic our mission is to be a trusted community collaborating to improve the health and well-being of those we serve. Join our team and let us work together to offer a welcoming, inclusive environment for our patients and the communities we serve.

Job Title

ASC Registration/Reception

Supervisor

ASC Administrative Manager

Hours Per Week

25hrs/Non-Exempt (Monday - Friday, shift hours to be determined)

Department

Alberty Surgical Center

Hiring Bonus

$1,000 after 90 days

Primary Function

Responsible for greeting and registering patients, greeting and directing family members and others who arrive at the facility; handling all incoming telephone calls, back up for surgery scheduling, chart preparation data compilation and metrics. Assist patient to and from car as needed.

Responsibilities

• Greets surgery patients, collects appropriate insurance and billing documentation.
• Greet family members, salespeople and other visitors to the facility. Direct them to proper person or location in the facility. Keep family members updated with necessary information.
• Receive all incoming calls and provide appropriate response or direct calls to proper individual for handling.
• Assist with preparing surgery charts, gather proper documentation from various offices.
• Maintain family refreshment station for waiting room, manage visitors in waiting room.
• Provide clerical support as necessary.
• Respond appropriately to emergency codes.
• Distribute all mail or couriered packages.
• Attend staff meetings.
• Use appropriate PPE for patient care and other settings where required.
• Be an active participant in committees (i.e. Safety Committee, Infection Control).
• Participate in orienting new staff.
• Maintain regular, in person, work attendance and punctuality, as scheduled.
• Understand hazard risk and demonstrate complete understanding of established emergency procedures for the Surgery Center.
• Report incidences or issues through chain of command and maintain confidentiality. Complete all employee/patient incident documentation in a thorough and timely manner.
• Assist/floats to other departments as needed.
• Employees will not be discourteous or disrespectful to a customer or any member of the public while in the course and scope of company business.
• Work in a cooperative manner with management/supervision, coworkers, patients and vendors.
• Abide by company policies.
• Other duties as assigned.

Requirements

• High School diploma or equivalent
• Current CPR certification

Preferences

• Previous healthcare experience, preferably in a surgical setting
• Basic understanding of infection control
• Organizational skills and ability to prioritize work flow
• Ability to react calmly and effectively in emergency situations and to work under pressure
• Compassionate, patient and tactful
• Skill in establishing and maintaining effective working relationships with patients and staff
• Proactive, independent, and accountable
• Proficient computer skills
• Values team success

Compensation and Benefits (Benefits eligibility begins at 20hrs/wk)

• 401k plan with employer contributions up to 5% annually
• Roth IRA
• Comprehensive Medical, Dental and Vision insurance
• Flexible Spending Account
• Health Savings Account
• Company provided $10K Group Life/AD&D insurance
• Voluntary benefits: Life/AD&D, Dependent Life/AD&D, Short-Term Disability, Critical Illness, Accident, and Hospital Indemnity
• Norton Identity Theft Protection (optional)
• Pet Insurance (optional)
• 4.92 hours of PTO accrual per pay period (PTO accrual is prorated based upon FTE)
• One paid Wellness day per year
• Seven paid holidays, and 1 partially paid holiday (mid‑day closure)
• Employee Assistant Program