Front Desk & Referrals Coordinator

Jacksonville Children's Multispecialty Clinic; Swansboro (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Paid Time Off

Job summary

JCMC Swansboro is hiring a Patient Service Representative to serve as the referral coordinator and front desk receptionist. The role involves greeting patients, answering calls, scheduling appointments, collecting payments, handling referrals, and maintaining patient information in the EHR.

The position requires a high school diploma or GED and about one year in a medical office, with referral experience preferred. Benefits include health, dental, vision, 401(k), PTO, and EAP.

Qualifications

• Effective verbal and written communication at all levels.
• Self-motivated, quick learner, organized, detail-oriented, and able to multi-task.
• Active listener with the ability to respond appropriately and professionally.

Responsibilities

• Welcomes and greets patients and visitors; answers questions and provides information on procedures or policies.
• Schedules appointments to optimize satisfaction and provider time.
• Maintains patient accounts in the EHR and processes referrals.

Skills

Verbal communication

Written communication

Multi-tasking

Organization

Active listening

Education

High School Diploma or GED

Job description

JCMC Swansboro is hiring a Patient Service Representative to serve as the referral coordinator and front desk receptionist. The role involves greeting patients, answering calls, scheduling appointments, collecting payments, handling referrals, and maintaining patient information in the EHR.

The position requires a high school diploma or GED and about one year in a medical office, with referral experience preferred. Benefits include health, dental, vision, 401(k), PTO, and EAP.