Front Desk Receptionist- Tucson

Tucson Dermatology; Tucson (AZ); On-site; USD 27,000 - 36,000; Full time

Job summary

Tucson Dermatology is seeking a Front Desk Receptionist to greet patients and manage administrative tasks. This full-time position requires strong communication skills, a detail-oriented mindset, and proficiency with office software. The ideal candidate will effectively manage patient accounts while ensuring a welcoming environment.

Qualifications

• Reliable with a professional attitude.
• Able to follow verbal & written instructions.
• Proficient in basic to intermediate computer skills.

Responsibilities

• Maintain patient accounts and billing.
• Manage clinic flow and communicate effectively.
• Ensure confidentiality of patient information.

Skills

Detail-oriented

Professional attitude

Management skills

Interpersonal skills

Mathematical ability

Basic computer operation

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

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Position Summary:

The Front Desk Receptionist welcomes patients and visitors by greeting each person with a smile, in person or on the telephone; deeply understands insurance requirements; and is comfortable having financial conversations with patients. The front desk clerk performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.

• Maintains patient accounts by obtaining, recording, and updating personal and financial information for accurate and timely billing.
• Optimizes patients' satisfaction by clearly communicating insurance benefits and expected time of service payments.
• Manages clinic flow by notifying providers of patients' arrival; reviewing service delivery compared to schedule; and reminding providers of service delays
• Maintains business office inventory and equipment
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Perform audits on physician schedules to capture and correct any scheduling discrepancies
  
  

Position Summary:

The Front Desk Receptionist welcomes patients and visitors by greeting each person with a smile, in person or on the telephone; deeply understands insurance requirements; and is comfortable having financial conversations with patients. The front desk clerk performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.

Essential Job Responsibilities:

• Maintains patient accounts by obtaining, recording, and updating personal and financial information for accurate and timely billing.
• Optimizes patients' satisfaction by clearly communicating insurance benefits and expected time of service payments.
• Manages clinic flow by notifying providers of patients' arrival; reviewing service delivery compared to schedule; and reminding providers of service delays
• Maintains business office inventory and equipment
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Perform audits on physician schedules to capture and correct any scheduling discrepancies
  
  

The above duties and responsibilities are a partial list of required responsibilities, duties, and skills. Other duties may be added, and this job description can be amended anytime.

Knowledge, Skills And Abilities Requirements

• Detail-oriented, professional attitude, reliable
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service, functional, and team mate support needs
• Able to communicate effectively in English, both verbally and in writing
• Mathematical and/or analytical ability for basic to intermediate problem solving
• Basic to intermediate computer operation
• Proficiency with Microsoft Excel, Word, and Outlook
• Specialty knowledge of systems relating to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
  
  

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Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Internet Publishing

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