Front Desk Receptionist - Part Time

SightMD; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

SightMD is seeking a Front Desk Receptionist to enhance the patient experience and ensure efficient office operations. This role involves greeting patients, managing appointments, and performing administrative tasks within a busy medical office environment, ensuring top-quality customer service and support.

Benefits

Medical/Dental/Vision Insurance

Paid Time Off (PTO)

Retirement Plan - 401(k)

Career Development Programs

Qualifications

• High School diploma or equivalent required.
• Excellent written, verbal, and listening skills.
• Strong interpersonal, time management, and organizational skills.

Responsibilities

• Greet patients and collect demographics.
• Answer phone calls, emails, and in-person inquiries.
• Schedule appointments and verify insurance information.

Skills

Excellent customer service skills

Strong interpersonal skills

Time management skills

Organizational skills

Ability to remain calm in stressful situations

Education

High School diploma or equivalent

Job description

Job Details

Description

A career that changes lives.

SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, and Connecticut. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years.

Position Summary

As the Front Desk Receptionist, you will play a vital role in the daily flow of patient intake and the level of customer service our patients receive. Being the first point of contact for our patients, you will greet them, collect their demographics, answer questions, schedule appointments, and verify insurance information. You will also oversee and execute everyday administrative tasks to ensure that the medical office runs efficiently.

Job Duties & Essential Functions

• Answer phone calls, emails, and in-person inquiries
• Communicate with patients to schedule appointments
• Gather and track medical information from patients
• Organize and input data into electronic health records
• Inquire and process patients’ health insurance
• Support office with administrative and secretarial tasks
• Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished
• Understand and maintain HIPAA regulations
• Obtain prior authorization for any patients having in-office procedures.
• Ensure the reception area is well maintained.
• Special projects and other duties may be assigned as needed.
  
  

Required Qualifications

• High School diploma or equivalent required
• Excellent written, verbal, and listening skills
• Strong interpersonal, time management, and organizational skills
• Ability to work a flexible schedule, including weekends
• Above average customer service skills and the ability to remain calm in stressful situations
  
  

Preferred Qualifications

• Prior experience in the medical field highly desirable
• Bilingual: Spanish, but not mandatory
  
  

Work Schedule

• Rotating Schedule –Monday- Sunday early AM shifts and PM shifts- 2 weekend shifts a month
  
  

Salary Range

• $22.00
  
  

Benefits

We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits:

• Medical/Dental/Vision Insurance
• Prescription Drug Coverage
• Company Paid Term Life Insurance & Long-Term Disability
• Supplemental Insurance Benefits
• Employee Assistance Program (EAP)
• Retirement Plan - 401(k)
• Paid Time Off (PTO)
• Paid Holidays
• Career Development Programs
• All benefits are subject to eligibility requirements.
  
  

Equal Employment Opportunity Statement

SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at [e-mail]