Front Desk Receptionist part time

United Surgical Partners International, Inc; Atlanta (GA); On-site; USD 31,000 - 42,000; Part time

Job summary

A leading healthcare organization seeks a part-time Front Desk Receptionist to join their Business Office team in Atlanta. The role involves patient scheduling, insurance verification, and providing exceptional customer service in a fast-paced environment. Ideal candidates should possess strong multi-tasking abilities and have prior experience in a medical office setting.

Qualifications

• Minimum 2-4 years of hospital or medical office experience preferred.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.

Responsibilities

• Responsible for scheduling, insurance verification, and financial counseling.
• Conducts patient calls and prepares charts for surgeries.
• Handles collection calls for medical invoices.

Skills

Customer Service

Multi-tasking

Communication

Job description

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• ONSITE POSITION**
  
  

Resurgens Surgical Center is looking for a motivated performer to join our Business Office team as a Front Desk Receptionist, We are looking for a top performer with an extensive knowledge of billing, collections and reimbursement of claims processing, insurance verification and scheduling. This is a fast paced environment committed to producing the highest quality work for our surgery center. An ideal candidate will be personable and courteous.

Job Summary

Under the direction of the Business Office Manager, is responsible for covering any aspect of the business office necessary. Many duties includes scheduling, insurance verification, financial counseling, patient calls and chart building. Successful candidate will possess outstanding multi tasking abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

DUTIES AND RESPONSIBILITIES:

• Verifies insurance prior to patient's arrival, to include "Add On's and Direct Admits"
• Obtains pre-certification from insurance companies for procedures that require pre-certification.
• Requests office notes from referring physician if needed for Authorization.
• Calculating and Informing patients of amount due
• Communicating with the Dr. office's
• Ensures all required forms are placed in designated areas of the patients chart
• Daily preparation of charts for next day's surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date)
• Preparation of medical consents for each chart prepared
• Labeling necessary documents and adding physician orders
• Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
• Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
• Knowledge of health care financing and Medical Collections preferred.
• Other duties as assigned
  
  

Required Skills:

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:

• Minimum 2-4 years of hospital or medical office experience preferred.
• Insurance verification and scheduling preferred.
• Must be able to communicate verbally and non-verbally in a professional way.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the hospital as a whole.
• Extreme multi- tasker
• Strong medical terminology.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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